Green Pastures Landscaping

Initial Business Response / [redacted] (1000, 12, 2016/11/07) */ Mr[redacted] has his information wrong ,the job was inspected on 6/30/when it passed the service approval sticker was on the meter the entire time .City of springfield failed to enter the approval in the system so it showed not inspected.The owner was told this numerous times as well as the contractor.Our end of the job was completed since june but the communication between city utilities and the city of springfield was the issue.As for us finishing up the work is called a Trim out which is done after the Contractor to finish paint,drywall ect so that we can finish our job but until they do there part there is nothing Affordable Electric can do.Mr[redacted] failed to mention that he had been textin the wrong phone number and that is the reason for not reaching us,We always answer phone calls .This whole situation has nothing to do with Affordable Electric as our job was completed and passed inspection Initial Consumer Rebuttal / [redacted] (3000, 14, 2016/11/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) Contractor has met with the city and cleared up the mess and completed the repairs that City Utilities has been requesting for past daysIt appears as though contractor is trying to make good on the job but refuses to accept any responsibility and blames everyone else Contractor only reached out to me on a "New Number" after this complaint along with a complaint to the City of Springfield; I have several texts with contractor from a previous number and had no other number for himThis contractor knew the site had no power the whole time and work needed to be completed on his end Contractor brings up a service approval sticker placed on 6/30/from the city indicating in his words a passed inspection, however it was never cleared in the city system as being approved, in fact there were violations that needed to be cleared as it was reported to me by the city at the time of my complaint in OctoberThe city never contacted me to tell me they made a mistake after 3-conversations with them but if contractor wishes me to verify with the city I would be happy to find out and see if it was in fact an error on the part of the city of Springfield and I would be happy to report the result to the Revdex.com This contractor knew we had NO POWER on site because there was more things that needed to be done than a magic "Sticker" sticker placed on a box making everything work and it was his responsibility and his alone to get power on to the site, that is what he is paid for "Electricity", His apprentice met with City utilities twice Once in July and again at the beginning of September where CU explained what needed to be done before the would place meters which was place a riser and label the meters holes so they match the addresses which still wasn't completedContractor finally after power was on to give us some outlets so the men can workHe did good there This job is not complete and this contractor still has work to complete once the infill has happened, several outlets have yet to be installed and some wiring Contractor appears to be trying to resolve but is deflecting responsibility for what happened on anyone but his company Please keep case open until contractor has completed all workI believe he will do the right thing and complete the job as agreed so long as the complaint remains open and under reviewIf requested I will contact the city for verification of contractor explanation of the city error and city utilities Final Consumer Response / [redacted] (4200, 30, 2016/12/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) If contractor is choosing to be deceptive to the Revdex.com on this complaint I have no issue dragging the city of Springfield and inspectors to the table with documentation of contractors failed inspection and massive delay on contractors response, contractor did not even come back to the site until this complaint and the city chased him downI also have contacts at City Utilities who made several attempts to get contractor to finish items so power could be hooked up to the building Contract still has work to do on the site that he has been paid for and not completedThe building work was delayed because of no power on site which contractor was paid to have working This is getting ridiculous ***! Final Business Response / [redacted] (4000, 28, 2016/12/07) */ We finished all work that could be done back in june,now I don't know what he's getting at as far as unfinishedHis contractor is the one who has not finished his end of the job which has went on for almost months and they still have yet to complete the job so any other trade can finish The entire mix up was between city inspector and city utilities on why power was not turned on which The owner and contractor were both aware of this during the confusion,somehow we got the blame From the owner I'm guessing due to the fact that it was easier than going after the city

Revdex.com:At this time, I have not been contacted by Green Pastures Landscaping regarding complaint ID ***.Sincerely,*** ***

Initial Business Response /* (1000, 9, 2016/01/14) */
We Affordable Electric were hired on 8/09/by *** the general Contractor for n fr rd for $We were scheduled to start on 8/15/but *** still had stuff to move out of the residence that she was using as storage
so that we could access the walls to pull wireOn 8/21/we started the wiring of the Schulte residence ,later that day I received a material draw for $so that I could buy materials to proceed with the rough in phase of the projectWe returned the following day with the rest of materials to finish the rough in ,well after speaking with *** and *** they refused to let me pull a permit for the electric work being done as well as the plumber and hvac contractors.I informed them that we had no choice in the matter and that we were required to by Greene County so they could see the wiring ectinside the bare wall's before they would be able to install drywall in the residence but they still refused to pull any permit on the job*** and Terri finally told me that we could pull one for the service but only after they finished the house so it looked like they bought the property that way ,they also wanted us to wire the breaker box then rip it all out to install the new service and put it back in the new panel ,which we refused to do it that way .The amp service was discussed between *** and I during the biding process so that Terri would have amp to her residence ,to ***'s salon and enough for future expansion on the property .We did not push the amp service on Terri ,we gave her different estimate's for different project's which *** accepted the amp service and signed the contractWe finished the rough in phase on the 28th of August and hung what light fixtures we could that didn't need paint or drywall work ,*** Payed the remaining rough in portion of the bill as we were leaving I spoke with *** about coming back to finish the trim out and install the new service which he informed us that he would be ready on 9/23/On 9/23/the residence was not ready for us to complete our job ,I asked when it would be ready *** informed me that it would be a few more week's .On 11/05/*** text me asking when I could be out to finish the job ,I told her I would put her on my list and get to her after I completed the job's that were scheduled ahead of her, well almost every day Terri would text me making threat's that she would get her attorney if we did not come out that day to finish,we then informed her that she was on my list and that we would get to her when I was done with the next few job's on my schedule and that there was ahead of herOn the 9th of November I received a picture of the wires that we had curled up in the basement so they could be pushed up in the new panel, a picture of a dining room light that we didn't put the globe on yet due to the construction going on so it would not get broke during the process, *** then made more threats about her getting a attorney if we didn't showWhen the *** job was not ready on the scheduled date ,we had no choice but to proceed with our other job's as we could not just sit around and wait week's for her to be readyThe amp service would of been done if *** and *** would of let us get a permit from day one and do the job the proper wayThe residence was unoccupied during the entire time it went without heat due to being unable to complete our job and install the service, *** did ask for heat to be temped in but when I sent a guy after she called ,Terri would not let him enter the residence*** then told him she would just get a different electrician .*** broke the contract numerous time's through out the process ,delaying the job, refusal to let my company obtain the proper permit's to legally complete the project, just to name a fewAlways remember that there is two sides to every story ,and contractor's get taken advantage of just as much as homeowner's
Initial Consumer Rebuttal /* (3000, 11, 2016/01/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This response is filled with liesAs to pulling a permit, my residence is in the county which does not require a permit, however if Affordable Electric believed, as a professional, that my job required a permit than he should have pulled one, (no one had his hands tied), this is just another excuse, to cause blame on someone elseBottom line is that ***, simply would not come back to finish the job, and took my money up frontWARNING!!!! This business should not be trusted!
Final Business Response /* (4000, 15, 2016/02/04) */
I'm not going to sit here and argue back and forth when she broke the contract and still owes us money $to be exact ,*** also stated that we took her money up front which is a bold faced lie ,we received a material draw for $then a rough in draw of $which the rough in portion was completed as agreed upon by all parties, as for us not finishing the work is as well .We waited a few months past the scheduled time to finish due to *** not being ready and when we did show up after she called stating it was ready she turned us away due to us finishing up other jobs on our schedule that we took on waiting for her job to be ready .*** broke the contract she owes us money not us owing her money READ THE CONTRACT *** is trying to get her job done free , $owed to us ,then *** says we owe her $1,due the math .As far as Greene County you do have to have a rough in wall inspection, *** is wrong on that as well .I warn other Contractors to beware of this lady ,she tried to get out from paying the other trades on the job ,you can call me or email me i'llok put you in touch with the other trades so they can tell everyone how *** and *** tried to get over on them as well

Initial Business Response /* (1000, 12, 2016/11/07) */
Mr.[redacted] has his information wrong ,the job was inspected on 6/30/16 when it passed the service approval sticker was on the meter the entire time .City of springfield failed to enter the approval in the system so it showed not inspected.The...

owner was told this numerous times as well as the contractor.Our end of the job was completed since june but the communication between city utilities and the city of springfield was the issue.As for us finishing up the work is called a Trim out which is done after the Contractor to finish paint,drywall ect so that we can finish our job but until they do there part there is nothing Affordable Electric can do.Mr.[redacted] failed to mention that he had been textin the wrong phone number and that is the reason for not reaching us,We always answer phone calls .This whole situation has nothing to do with Affordable Electric as our job was completed and passed inspection.
Initial Consumer Rebuttal /* (3000, 14, 2016/11/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Contractor has met with the city and cleared up the mess and completed the repairs that City Utilities has been requesting for past 90 days. It appears as though contractor is trying to make good on the job but refuses to accept any responsibility and blames everyone else.

Contractor only reached out to me on a "New Number" after this complaint along with a complaint to the City of Springfield; I have several texts with contractor from a previous number and had no other number for him. This contractor knew the site had no power the whole time and work needed to be completed on his end.
Contractor brings up a service approval sticker placed on 6/30/16 from the city indicating in his words a passed inspection, however it was never cleared in the city system as being approved, in fact there were violations that needed to be cleared as it was reported to me by the city at the time of my complaint in October. The city never contacted me to tell me they made a mistake after 3-4 conversations with them but if contractor wishes me to verify with the city I would be happy to find out and see if it was in fact an error on the part of the city of Springfield and I would be happy to report the result to the Revdex.com.
This contractor knew we had NO POWER on site because there was more things that needed to be done than a magic "Sticker" sticker placed on a box making everything work and it was his responsibility and his alone to get power on to the site, that is what he is paid for "Electricity", His apprentice met with City utilities twice Once in July and again at the beginning of September where CU explained what needed to be done before the would place meters which was place a riser and label the meters holes so they match the 4 addresses which still wasn't completed. Contractor finally after power was on to give us some outlets so the men can work. He did good there.
This job is not complete and this contractor still has work to complete once the infill has happened, several outlets have yet to be installed and some wiring.
Contractor appears to be trying to resolve but is deflecting responsibility for what happened on anyone but his company.
Please keep case open until contractor has completed all work. I believe he will do the right thing and complete the job as agreed so long as the complaint remains open and under review. If requested I will contact the city for verification of contractor explanation of the city error and city utilities.

Final Consumer Response /* (4200, 30, 2016/12/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
If contractor is choosing to be deceptive to the Revdex.com on this complaint I have no issue dragging the city of Springfield and inspectors to the table with documentation of contractors failed inspection and massive delay on contractors response, contractor did not even come back to the site until this complaint and the city chased him down. I also have contacts at City Utilities who made several attempts to get contractor to finish items so power could be hooked up to the building.
Contract still has work to do on the site that he has been paid for and not completed. The building work was delayed because of no power on site which contractor was paid to have working.
This is getting ridiculous [redacted]!
Final Business Response /* (4000, 28, 2016/12/07) */
We finished all work that could be done back in june,now I don't know what he's getting at as far as unfinished. His contractor is the one who has not finished his end of the job which has went on for almost 6 months and they still have yet to complete the job so any other trade can finish . The entire mix up was between city inspector and city utilities on why power was not turned on which The owner and contractor were both aware of this during the confusion,somehow we got the blame From the owner I'm guessing due to the fact that it was easier than going after the city.

Review: There are a few problems. I have called and emailed repeatedly for weeks and this business has not responded.

1. I asked to be sent a copy of my bills for my 2014 lawn mowings and summer clean-up job. I believe I am being charged for an extra lawn mowing because I have documented that I paid for all of them. Given that I do not keep my bills after I pay them, I needed to be sent a copy so that I could determine whether or not a mistake has been made. When the landscaper was at my house to give me an estimate for a summer clean-up, he told me that a mistake had been made on one of my bills and that I was over charged for something. He said the [redacted] would be fixing it, however I still do not know what the mistake was and am now believing it is this. I have recently received another invoice with the same charges and the additional late fees that could soon be added to my balance, even though the company has refused to respond to my attempts for clarification so I could send my remaining payment.

2. When the worker came to assess what I needed done for the summer-clean up job, we agreed that he would do some work in a rock garden area and remove 4 small trees around my back deck. I was told it would be about $500 when I finally was able to reach the [redacted] to get the estimate. On the day the work was done, the worker told me he was able to complete all of the work for that fee. When I saw that only two trees had been removed and not the other two we had discussed and I asked him why, he told me because they were good trees and he did not want to cut them down. I found that strange because I did not ask him for his opinion and he had just told me he had the time to do all of the requested work then. I had explained to him prior that I needed them cut down because of overcrowding issues, so this was made clear. I called the [redacted] and asked why that happened and he told me that the other two trees would be cut down when the fall-clean up work was done. After that work was done, I saw that only one tree had been cut down, not both. I have no idea why because my calls to find out why went unanswered, but I will now have to pay to have my new landscaper cut it down in the spring.

3. For the fall clean-up, I only had the leaves in my yard picked up and that one tree cut down and left on my property. There was no removal work, so I asked why I was charged almost $200 for 1 1/2 hours of work when I was told it would be $50 an hour. If I was told $125 an hour for this work, I would have declined the job and had someone else do it, as I have only paid about this amount or less for entire fall clean-ups in the past.

3. I should not have to pay any late fees or have this issue be reported to affect my credit score because I have very good credit and the company has refused to respond to my questions and attempts to settle this. These are very simple requests and this could have been settled weeks ago if my issues were addressed.Desired Settlement: 1. I would like to be sent a copy of all of my bills for lawn mowings and summer clean-up, so that I can determine whether I am being charged for an extra lawn mowing, especially since I was told a mistake had been made on one of my bills.

2. I would like to be told why the work that was agreed upon and that I paid for as part of my summer clean-up, was not completed then, and why it was still not completed at my fall-clean up.

3. I would like to be told why I was given one rate of $50 per hour when I inquired about this type of work, and was then charged $125 an hour. I was told the only thing you charge more for is tree removal work, which is why I paid about $500 for the summer clean-up, because trees were removed.

4. I would like to know why you have refused to respond to a customer's repeated phone calls and email requests to try to get these answers. I have paid my prior balances up until this point and I am wondering why I am being expected to pay a bill when all of it may not be valid and why you are indicating that I could be charged late fees on it when you are refusing to respond to my attempts to settle this.

Consumer

Response:

At this time, I have not been contacted by Green Pastures Landscaping regarding complaint ID [redacted].Sincerely,[redacted]