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Green Planet Home Services Inc

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Green Planet Home Services Inc Reviews (3)

we PURCHASED appliances from green planet ...in Feb At least this is what the sales person led us to believeWe could pay it off anytime, or portions which would decrease the monthly paymentI contacted green planet times to get an invoice of the amount for each appliance, and total owingThis would make us decide if we wanted to pay them offToday 3/28/I phoned to inquire why I hadn't received this invoice yetI was told that we had signed a year rental agreement and that IF we were to pay off the appliances there no longer would be a warranty
at $ a month for years the cost of these appliances would total $ 120.000, when in fact we were quoted with the option to pay off anytimeI am waiting for a call from the manager.....will continue

I don't often do this sort of thing, but I have recently had a good experience with Green Planet Home Services. After calling about a billing dispute, they gave me the benefit of the doubt and made the situation right. They did not have to do it, as it was a misunderstanding that I had about a contract I had already signed. This act of goodwill went a long way in my eyes and I have gained a lot of respect for them as a customer service based organization. I am glad I changed my service to them and I encourage others to do the same. They found a way to save me money on my hot water tank rental. Thank you for reading my post, I certainly hope you have the same kind of experience that I just did.

We had a furnace installed a few years ago with Green Planet. We were told at the time that we were due for a upgrade on our furnace and that we would have to only pay a monthly fee. We just sold our house and found out that there is a lean against our property for $6300. [redacted] They pretty much told us what we wanted to hear in order to get the sale. They even took our old furnace and sold it for the metal. The problem is that our house is closing in 1 week and we need to pay this in order to get the keys. My husband called to speak to them about this matter and we were told that we were legally bound to the contract. [redacted]. and now we are stuck with a lean against us for $6300. Basically our hands are tied...we have to pay or else we won't be able to close the sale of our home. I have never had a lean against me...perfect credit. $6300 is a lot of money.

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Address: 209 - 1 Yorkdale Rd, North York, Ontario, Canada, M6A 3A1

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