Mr [redacted] has contacted our office multiple timesWe have all explained the same thing to himHe signed an agreement for a total of services, and if he isn't happy with the services, we guarantee our work and will come back and re-service the home free of chargeMr [redacted] wants to terminate services with us, however because of the agreement that he signed, he agreed to an early termination fee of $On top of this, he signed the agreement days prior to us coming out and doing his initial serviceIf he had questions or concerns about the agreement in which he signed, he could have reviewed it at anytime, as the agreement is emailed to him, and according to our records was received days prior to initial serviceAlso on the agreement which is signed, states, "Any verbal agreement is superseded by this agreement." Unfortunately at this point we will not allow Mr [redacted] out of his agreement without paying the $feeHowever we will be more than happy to return and re-service his home free of charge, as the agreement states
Mr [redacted] has contacted our office multiple timesWe have all explained the same thing to himHe signed an agreement for a total of services, and if he isn't happy with the services, we guarantee our work and will come back and re-service the home free of chargeMr [redacted] wants to terminate services with us, however because of the agreement that he signed, he agreed to an early termination fee of $On top of this, he signed the agreement days prior to us coming out and doing his initial serviceIf he had questions or concerns about the agreement in which he signed, he could have reviewed it at anytime, as the agreement is emailed to him, and according to our records was received days prior to initial serviceAlso on the agreement which is signed, states, "Any verbal agreement is superseded by this agreement." Unfortunately at this point we will not allow Mr [redacted] out of his agreement without paying the $feeHowever we will be more than happy to return and re-service his home free of charge, as the agreement states