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Green Source Windows Reviews (7)

I am rejecting this response because: I have never received any siding from them I have emails and texts that never give a date when anything will be delivered except for "soon"

Initial Business Response / [redacted] (1000, 8, 2015/12/09) */ customer will be taken care of by 12-13-

Customer has received installation of the final two windows, the wraps were already completed previously, he had requested that two doors be wrapped in addition to contract outstanding balance is $340, warranty will be issued after balance is paid in full This job is complete

We notified [redacted] J that her glass pack replacement was ordered on 05/& will let her know when it arrives

Initial Business Response / [redacted] (1000, 8, 2016/01/26) */ Spoke to customer via telephone on 01/26/set up a service call for 02/02/complaint is window gets frost on interior bottom No other issues

Initial Business Response / [redacted] (1000, 18, 2015/10/05) */ Customer has been taken care of 10/02/ Initial Consumer Rebuttal / [redacted] (3000, 20, 2015/10/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would ask that you review the information that was sent on 10/1/and 10/2/as to how the issue was resolvedVery unprofessionalVery untrustworthy companyI sent on 10/that the window is fixed but feel it is very important that you review the information submittedThe proprietors' Service people did not even work for him and only helped from time to timeI was told by him tat he was too far away on a job, but in fact he was at home as relayed y his Service guys(neighbors)

Initial Business Response / [redacted] (1000, 5, 2015/05/17) */ mis measured window has been re ordered & will be installed by may 28th Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/18) */ (The consumer indicated he/she ACCEPTED the response from the business.) I asked them to come and replace the window and if they do by May 28th than I will be satisfiedIf they do not then I will reopen the case on May 29th Final Consumer Response / [redacted] (3000, 17, 2015/06/19) */ Green Source Windows called and told me that they had the window done on June 8, They had replied to me through the Revdex.com that they would have the window installed by May 28, I needed my window replaced because I was having my house sided and they couldn't prolong it any longer so my hired carpenters purchased a window and installed itWhen they called on June 8th I told them that it was too late and the circumstances behind itThey never followed up with me after stating that they would put the window in by May 28th and they never came out and installed it so I did what I had to do and hired someone else to finish the jobI would still like to receive compensation on both the amount of the window that they charged me for and I already paid for and for them to pay for the labor that I also had to pay someone for installing the windowThey installed all of the other windows on October 2014, so I feel like I gave them more than enough time to follow through and finish the job Final Business Response / [redacted] (4000, 19, 2015/06/19) */ all windows are custom orderedcontract specifically states no refunds on custom orders Correct window has been in warehouse since May th customer refuses window

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