RUN AS FAR AS YOU CAN!!!! THIS COMPANY NEEDS TO DISAPEAR ASAP
First, Id like to say, that 1 star is very, very generous for this company.
Second, Id like to say, if you are interested in buying a home, or ever hear or see the name "Green Street Communities" or its affiliated name, RUN, RUN AS FAST AS YOU CAN!
I purchased my home brand new last year and was told, everything in the home was under warranty and would be covered by Green Street if anything was to go wrong.
My home had multiple cracks on the walls, almost in every room. I called this company a few months after moving in and told them, I'd like them fixed, Tyler ( an ex employee of theirs) told me not a problem, right now they were having staffing issues, to wait it out, plus if I waited till December time frame, they would be ok with staffing and the house would of settled more and more cracks would show and they could fix them all then no problem.
Well then, another issue started happening around November. I started smelling a really, really strong Mildew from my master bedroom. Now I have a 6 year old daughter at the time that slept with me in the bedroom, mildew and mold can be VERY bad for a child to inhale. I put in the work order ( I was still within the 1 year warranty) Tyler, and a few other workers came to the house, and tore a GIANT hole on my wall, thinking there was a leak coming from the shower, he checked and said everything was dry, it wasn't from the shower, but maybe a leak coming from the roof, onto the foundation and inside the wall. WOW. A BRAND NEW HOUSE with a ROOF LEAK!?!?! They pulled out the rug, and told me they will be back THAT DAY (in few hours actually) to patch the hole, repaint, and inspect the roof. They told me the issue could be a lot worst, because now the integrity of the foundation could be in jeapordy and the amount of damage is unknown till they can inspect.
Few hours go by... "Yea, Yea we're gathering a few things, we will be right there..." Now its time to put my daughter to bed, and they stop responding.
Mind you, this was in DECEMBER 2019.
I texted Tyler over and over again, and he tells me "Im sorry I am no longer with GreenSteet" NOW I WONDER WHY.
I have sent a total of 28 emails, I have called and called and called.
I have been told, "Ok we have a contractor now, he will reach out to you and get all of this fixed for you" Finally I thought, until the contractor tells me a few days later "Sorry, we cannot work with Greenstreet, but Good luck!" mmmmmhhh
Ever since this, I have been told, because of COVID, we cannot help you, but promise we will, first week of May.
It is now May 20th, and I am being told, sorry we just cannot and will not help you. You are on your own.
I am sorry but I purchased a BRAND NEW HOME! With a WARRANTY THAT YOU COVERED FOR ONE FULL YEAR! MY CLAIMS WERE MADE DURING THAT ONE YEAR, YOU HAVE LEGAL OBLIGATIONS !
Not only they are not doing what they are LEGALLY obligated to do, they DAMAGED MY HOUSE EVEN MORE and REFUSE TO FIX THEIR OWN DAMAGE!
I urge ANYONE, I mean ANYONE to stay as far away as possible from this company, and tell EVERYONE you know the truth about this company.
This company SHOULD NO EXSIST, plain and simple. I will now seek legal representation and make sure I will do everything to my power to bring this company down, along with Derek. Crook, who promises things and never do what they are suppose to! I have been in Afghanistan this entire time since December and am only asking them TO DO THE RIGHT THING!
Now you know my experience and can take it from me, this company will not last long, and will make sure I do my part to spread the word. Word of mouth and social media will serve them justice, and I will not rest till justice is served.
Greet Street Communities has made every effort to address the concerns of My [redacted] .The original contracted work has been completed, and we are working on resolution of additional items brought to our attention.Several items relate to grading and landscaping, and those plans have been revised by Mr [redacted] several times since first drafted in October of 2014.Several letters of agreement have been issued to Mr [redacted] but he has continually refused to sign off on these agreements.We have now scheduled the last of the items he has brought to our attention.NOTE: several of his requests are outside of our warranty and construction responsibilities and we have declined them[redacted] - Manager Construction Operations
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below[redacted] is new to the company and situation; the previous project managers I've worked with over the past months have both left the company[redacted] is attempting to the purchase agreement and change orders that have already been signed and agreed upon by both partiesThis is not an attempt to resolve clearlyNone of the items on the Customer Service Request have been addressedThis is a form that was requested by Greenstreet and had been used by previous project managers to complete items in an effort to resolve outstanding issues [redacted] has decided to ignore this Greenstreet process and previous guidance by Greenstreet employees and simply not take responsibilityI doubt he even has authority to do thatI continue to request the outstanding items in the Customer Service Request document as covered by the purchase order, change orders and year builder warrantyWe are 5+ months after purchase and since [redacted] has come onboard fixes have ground to a haltRegards, [redacted] Regards, [redacted]
Hello - [redacted] no longer works for our company My name is [redacted] and I was the Designated Broker for Green Street Realty, and now the Designated Broker for Green Street Real Estate Green Street Realty no longer exists The new office, Green Street Real Estate, INC is owned by another principle Green Street Communities - which is the company that the compliant is truly filed against - is not affiliated with Green Street Realty nor Green Street Real Estate Their properties are listed with GSR (when it was in existence) and GSRE, they are a client of ours We do not handle any of the building/construction specifics If you need contact information for anyone for Green Street Communities I am happy to get that for you.My contact info is: ###-###-#### ex ***, [redacted] @ [redacted] If there is anything else that you need from me, please let me know.Thank you! [redacted]
Second, Id like to say, if you are interested in buying a home, or ever hear or see the name "Green Street Communities" or its affiliated name, RUN, RUN AS FAST AS YOU CAN!
I purchased my home brand new last year and was told, everything in the home was under warranty and would be covered by Green Street if anything was to go wrong.
My home had multiple cracks on the walls, almost in every room. I called this company a few months after moving in and told them, I'd like them fixed, Tyler ( an ex employee of theirs) told me not a problem, right now they were having staffing issues, to wait it out, plus if I waited till December time frame, they would be ok with staffing and the house would of settled more and more cracks would show and they could fix them all then no problem.
Well then, another issue started happening around November. I started smelling a really, really strong Mildew from my master bedroom. Now I have a 6 year old daughter at the time that slept with me in the bedroom, mildew and mold can be VERY bad for a child to inhale. I put in the work order ( I was still within the 1 year warranty) Tyler, and a few other workers came to the house, and tore a GIANT hole on my wall, thinking there was a leak coming from the shower, he checked and said everything was dry, it wasn't from the shower, but maybe a leak coming from the roof, onto the foundation and inside the wall. WOW. A BRAND NEW HOUSE with a ROOF LEAK!?!?! They pulled out the rug, and told me they will be back THAT DAY (in few hours actually) to patch the hole, repaint, and inspect the roof. They told me the issue could be a lot worst, because now the integrity of the foundation could be in jeapordy and the amount of damage is unknown till they can inspect.
Few hours go by... "Yea, Yea we're gathering a few things, we will be right there..." Now its time to put my daughter to bed, and they stop responding.
Mind you, this was in DECEMBER 2019.
I texted Tyler over and over again, and he tells me "Im sorry I am no longer with GreenSteet" NOW I WONDER WHY.
I have sent a total of 28 emails, I have called and called and called.
I have been told, "Ok we have a contractor now, he will reach out to you and get all of this fixed for you" Finally I thought, until the contractor tells me a few days later "Sorry, we cannot work with Greenstreet, but Good luck!" mmmmmhhh
Ever since this, I have been told, because of COVID, we cannot help you, but promise we will, first week of May.
It is now May 20th, and I am being told, sorry we just cannot and will not help you. You are on your own.
I am sorry but I purchased a BRAND NEW HOME! With a WARRANTY THAT YOU COVERED FOR ONE FULL YEAR! MY CLAIMS WERE MADE DURING THAT ONE YEAR, YOU HAVE LEGAL OBLIGATIONS !
Not only they are not doing what they are LEGALLY obligated to do, they DAMAGED MY HOUSE EVEN MORE and REFUSE TO FIX THEIR OWN DAMAGE!
I urge ANYONE, I mean ANYONE to stay as far away as possible from this company, and tell EVERYONE you know the truth about this company.
This company SHOULD NO EXSIST, plain and simple. I will now seek legal representation and make sure I will do everything to my power to bring this company down, along with Derek. Crook, who promises things and never do what they are suppose to! I have been in Afghanistan this entire time since December and am only asking them TO DO THE RIGHT THING!
Now you know my experience and can take it from me, this company will not last long, and will make sure I do my part to spread the word. Word of mouth and social media will serve them justice, and I will not rest till justice is served.
:)
Greet Street Communities has made every effort to address the concerns of My [redacted] .The original contracted work has been completed, and we are working on resolution of additional items brought to our attention.Several items relate to grading and landscaping, and those plans have been revised by Mr [redacted] several times since first drafted in October of 2014.Several letters of agreement have been issued to Mr [redacted] but he has continually refused to sign off on these agreements.We have now scheduled the last of the items he has brought to our attention.NOTE: several of his requests are outside of our warranty and construction responsibilities and we have declined them[redacted] - Manager Construction Operations
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below[redacted] is new to the company and situation; the previous project managers I've worked with over the past months have both left the company[redacted] is attempting to the purchase agreement and change orders that have already been signed and agreed upon by both partiesThis is not an attempt to resolve clearlyNone of the items on the Customer Service Request have been addressedThis is a form that was requested by Greenstreet and had been used by previous project managers to complete items in an effort to resolve outstanding issues [redacted] has decided to ignore this Greenstreet process and previous guidance by Greenstreet employees and simply not take responsibilityI doubt he even has authority to do thatI continue to request the outstanding items in the Customer Service Request document as covered by the purchase order, change orders and year builder warrantyWe are 5+ months after purchase and since [redacted] has come onboard fixes have ground to a haltRegards, [redacted] Regards, [redacted]
Hello - [redacted] no longer works for our company My name is [redacted] and I was the Designated Broker for Green Street Realty, and now the Designated Broker for Green Street Real Estate Green Street Realty no longer exists The new office, Green Street Real Estate, INC is owned by another principle Green Street Communities - which is the company that the compliant is truly filed against - is not affiliated with Green Street Realty nor Green Street Real Estate Their properties are listed with GSR (when it was in existence) and GSRE, they are a client of ours We do not handle any of the building/construction specifics If you need contact information for anyone for Green Street Communities I am happy to get that for you.My contact info is: ###-###-#### ex ***, [redacted] @ [redacted] If there is anything else that you need from me, please let me know.Thank you! [redacted]