Green T Windows Reviews (1)
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Green T Windows Rating
Address: 1600 Mountain St, Aurora, Illinois, United States, 60505-2447
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Initial Business Response /* (1000, 11, 2014/10/30) */
From: [redacted] @ Green T
Date: Wed, Oct 29, 2014 at 5:12 PM
Subject: Re: Urgent- Revdex.com Complaint needs Response
To: [redacted]"
[redacted],
In regards to complaint #XXXXXXXX, we did meet with [redacted] and [redacted] to...
discuss the disappointment in the job that was completed. The door(s) supplied from the manufacturer were defective in nature and the manufacturer has not stood by their guarantee and warranty. We offered [redacted] and [redacted] replacement doors from an additional provider at no charge to them and will be installed once the doors are made.
We will be in contact with [redacted] and [redacted] over the next several weeks, as the door requires minimum of 5-6 weeks for the manufacturing process. At that point the installation will be scheduled and the service will be completed.
Please feel free to contact me directly, if you have any further questions regarding this case.
Best Regards,
[redacted]
Green T Services
XXX-XXX-XXXX