Sign in

GreenDropShip.com

1210 Duncan Street, Bldg 6, Denton, Texas, United States, 76205

Sharing is caring! Have something to share about GreenDropShip.com? Use RevDex to write a review
Reviews Online Shipping Broker GreenDropShip.com

GreenDropShip.com Reviews (%countItem)

Be Aware of GreenDropShip
It is not usual for me to make a public complaint against a business, however, in this case, I feel obligated to do so to protect other vulnerable people from becoming victims of what appears to be a scam business.

I signed up with GreenDropShip around August 2020 and spent months building my eCommerce website based on them as a supplier. To start off things went reasonably well, however, the wheels quickly fell off.

The biggest issue started with the cost of shipping. They provide well priced products, however, they obviously make their money on the shipping which is horrendously expensive, at least 2-3 times the actual cost and you are forced to use their shippers. In the 3 months I lost around $30,000 directly as a result of their shipping based pricing structure.

Orders were being delayed by weeks and even into a month and more. One particular instance I had the biggest order yet, which GreenDropShip cancelled 3 times and each time I had to re-enter the order and each time the shipping costs escalated by treble and more!

They take no responsibility for the incorrect weights causing incorrect shipping cost calculations at checkout on our store, leaving us the store owner having to pay the additional shipping costs resulting in our store running at a loss.

The number of chargeback fees we had to pay due to their delays in shipping orders and having to refund most customers has left us with a significant loss.

I am still trying to get the balance they owe me from cancelled orders to be refunded to me. In addition they debited my store with a $105.00 with no authority or explanation for the charge. I have also requested an undertaking from them that they may not utilize my customer database under any circumstances. I am still waiting for this confirmation.

In conclusion, I strongly suggest that any prospective store owners seriously consider these issues before signing up with them.

The absolute worst dropship company ever.
Their ENTIRE inventory is inaccurate, every day.
if an order is damaged you/your customer has to pay for shipping.
They do not offer real phone support.
And they TRULY do not care about you.
I have lost thousands because of bad metrics due to this company.
They have ALWAYS delays and nothing is accurate about their "system"

Customer service issues, delivery issues, tech issues, the list goes on...

We just opened up an online store. This company has received 3 orders from us. The first one STILL has not been fulfilled and has been over a week. The second was fine. The third still has not been processed either. We have been given the run around with customer service from day one. No manager is ever available, and the address of the business cannot be verified. Our products we need are also never in stock, and items they promised to stock can't even be delivered. It's hurting our new business, badly.

Desired Outcome

Other (requires explanation) I would like our order issues resolved. And if we decide to find a new company, our money refunded. I called another business at this address and they didn't know of a warehouse or a greendropship company anywhere in the vicinity (they are supposedly in the same building). So I need to know if they're a legit business.

Check fields!

Write a review of GreenDropShip.com

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

GreenDropShip.com Rating

Overall satisfaction rating

Address: 1210 Duncan Street, Bldg 6, Denton, Texas, United States, 76205

Phone:

Show more...

Web:

This website was reported to be associated with GreenDropShip.com.



E-mails:

Sign in to see

Add contact information for GreenDropShip.com

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated