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GreenLink Financial LLC

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GreenLink Financial LLC Reviews (4)

Our Quality assurance department reached out to said customer today, September 14 at 3:27 PST and asked him about the details of the said incident. [redacted] received a promotional offer from our company and he called in to be on removed from the mailing list. Two of the agents that he talked to... never got his Eligibility ID, which means we don't have any information with regards to him, rest a whole application that would entail for him to be "prompted to accept their products." . ***, during the conversation with our Quality assurance department said that he was just upset that day which led him to write such comments. Nevertheless, we already reached out to our mail house and all his information for future promotional use is now in the process of being removed; which will take 30-45 days. [redacted] also ended on a good note and said to our QA head that issue is now resolved, and he fully understands that the mail piece is not a misleading offer but all is subject for review and credit approval.

Thank you for taking the time to advise of your recent experienceIt is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon service that we provide to our clientsOur Quality Assurance department pulled the recording and reviewed everything
extensivelyHere at Greenlink Financial, We pride ourselves with IntegrityWe are all trained to apply that with all our transactionWe sincerely apologize for any misunderstanding in your behalfDebt Resolution is only an option for clients that we can't qualify for a loan due to some credit circumstancesWe certainly understand your concern and if you have any further questions please email [email protected]

We are looking in to this and will be also to take off any inquires that may or may have not been submitted to the credit bureaus. We take these inquires serious and will be dealt with in a timely manner.

Our Quality assurance department reached out to said customer today, September 14 at 3:27 PST and asked him about the details of the said incident. [redacted] received a promotional offer from our company and he called in to be on removed from the mailing list. Two of the agents that he talked to...

never got his Eligibility ID, which means we don't have any information with regards to him, rest a whole application that  would entail for him to be "prompted to accept their products." . [redacted], during the conversation with our Quality assurance department said that he was just upset that day which led him to write such comments. Nevertheless, we already reached out to our mail house and all his information for future promotional use is now in the process of being removed; which will take 30-45 days. [redacted] also ended on a  good note and said to our QA head that issue is now resolved, and he fully understands that the mail piece is not a misleading offer but all is subject for review and credit approval.

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Address: 16808 Armstrong Ave #220, Irvine, California, United States, 92606

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