GreenPath Electric Bike

As per our conversation
10pt">When the handlebar grip came off and hand brake dd not fully release, we immediately ask the customer to bring the bike in, but he said he was able to fix these problems by himself When the rear light failed, the customer contacted GreenpathThe manufacturer express mailed a new Omni LCD immediately and Greenpath replaced it at no charge to the customer Customer reached out to the manufacturer directly when the motor started to have a problem. the left pedal came loose before we able to address the motor issue Greenpath picked up the bike from the customer's place of workAt that time the customer asked if the bike could be replacedHe was told by Greenpath that would have to be determined by the manufacturerThe subject never came up again between the customer and Greenpath The manufacturer send out the parts to repair the loose pedal and a new motor wire to repair the motorThe bike was repaired at no charge to the customer On the subject of the bike not locking, Greenpath told the customer how to release the lock via his phone appThe subject never came up again The customer has no contacted Greenpath was any issues after that Damon V***

As per our conversation    1. When the handlebar grip came off and hand brake dd not fully release, we immediately ask the customer to bring the bike in, but he said he was able to fix these problems by himself.   2. When the rear light failed, the customer contacted Greenpath. The...

manufacturer express mailed  a new Omni LCD immediately and Greenpath replaced it at no charge to the customer.   3. Customer reached out to the manufacturer directly when the motor started to have a problem.    4.  the left pedal came loose before we able to address the motor issue.  Greenpath picked up the bike from the customer's place of work. At that time the customer asked if the bike could be replaced. He was told by Greenpath that would have to be determined by the manufacturer.. The subject never came up again between the customer and  Greenpath.   The manufacturer send out the parts to repair the loose pedal and a new motor wire  to repair the motor. The bike was repaired at no charge to the customer   5. On the subject of the bike not locking, Greenpath told the customer how to release the lock via his phone app. The subject never came up again.   6. The customer has no contacted Greenpath was any issues after that.               Damon V[redacted]