Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11946597, and find that this resolution is satisfactory to me Sincerely, Harumi L***
In 2014, meetings were held between Greenpath Technologies, Inc(GPT) and the Board of Directors of Makakilo Cliffs AOAO (AOAO) in an effort to reduce the common area electricity bills Additionally, the AOAO allowed GPT to offer two discounted Solar PV packages to individual unit owners: 1) Direct Purchase of a minimum PV panels at an average cost of $1,per panel, or 2) a Power Purchase Agreement (PPA) to pay $per kWh of electricity produced, compared to HECO’s higher rateIn 2015, GPT requested and obtained the utility bills of the previous owner of MsL***’s unit and determined that panels would offset the previous owner’s annual electric usage The previous owner signed the original HECO NEM application, GPT then sent a contract to the previous owner, and worked with the previous owner to complete a NEM extension as recently as June 19, 2016, extending the construction deadline to January 4, Although GPT never received a positive response to our contract from the previous owner, we thought we were working in good faith with the previous owner and that he simply hadn’t taken care of his paperwork yet GPT was surprised to learn he signed the NEM extension and never stated that he was considering the sale of the property or that he had no intention of signing the contract to install his PV system Note that GPT was surprised because HECO had already ended the NEM program, and approved NEMs are considered very valuable We were expecting that the prior owner would have at least told GPT that he was no longer interested in a PV system at some point prior to (or during) physical constructionIt was GPT’s mistake not to take the prior owner’s non-reply as a negative reply Also, we apologize for the mishandling of communications with MsL [redacted] as she described in her complaint As noted above, HECO NEMs are considered valuable, so we didn’t want it to be wasted if there was a possibility MsL [redacted] could benefit from the PV system If MsL [redacted] would like no further communication from GPT, we will honor her requestHowever, we would be grateful if MsL [redacted] would be willing to have a discussion with GPT’s president (or CFO), the president of the AOAO (Tom H [redacted] ), and anyone MsL [redacted] would like present to protect her interests, to apologize and explain the opportunity at hand Briefly, MsL***’s unit has an approved NEM from HECO (no longer available to the public), and a PV system that has been installed for her unit Although she is under no obligation, GPT is willing to either: (1) sell her the PV system at a reduced cost, (2) pay her cash to enter a PPA agreement, which is cheaper than HECO’s utility rate, or (3) customize a deal that would suit her situation (e.g., reduce the system size) GPT is willing to do this as we’ve already incurred the cost of installation, and we will now need to incur additional costs to remove the system, if that is MsL***’s desireWhether MsL [redacted] rents or sells her unit, she will benefit from taking advantage of this (and GPT will avoid additional costs) Her options were described in a flyer to all members of her AOAO, so the purpose of a meeting is simply to answer any questions and to offer her either a purchase discount or a cash payment to enter a PPA.Lastly, we sincerely apologize if we've been a bother to MsL***, and we'll accept whatever decision she makes regarding removing the existing system, reducing its size, or acquiring/utilizing it in some fashion
We believe that you have received a significant benefit Your PV system has been producing and providing an offset of energy to your unit since September 8, 2016.Energy that was produced offsets the usage of the unit occupant.Attached is a summary of the PV production since inception, as well as a savings estimation based on the information on hand The section titled "Estimated HECO Bill based on PV Production" is assuming that all PV generated was used by the occupant in the first eleven months The next months titled "Estimated HECO Bill based on Usage" is based on the difference between PV Production minus energy Received ("REC") by HECO Without an electric bill it would be difficult to calculate exactlyThese two calculations would be the minimum amounts due and saved.The column HECO rate is the rate published by HECO (Decision and Order Nodated March 28, 2017).The first seven months the savings were in excess of $650, the next months savings were $171, the last months there were no savings but over payments of $ As previously mentioned the last months there was no occupants in the unit but only renovation work being performed During those last four months HECO has accumulated a credit of $to be applied in later periods(See 11/01/17-11/30/HECO Bill page last column "Cumulative Credit Balance") As reflected there is a significant benefit when there is an occupant of the unitThank you for your time
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11946597, and find that this resolution is satisfactory to me Sincerely, Harumi L***
In 2014, meetings were held between Greenpath Technologies, Inc(GPT) and the Board of Directors of Makakilo Cliffs AOAO (AOAO) in an effort to reduce the common area electricity bills Additionally, the AOAO allowed GPT to offer two discounted Solar PV packages to individual unit owners: 1) Direct Purchase of a minimum PV panels at an average cost of $1,per panel, or 2) a Power Purchase Agreement (PPA) to pay $per kWh of electricity produced, compared to HECO’s higher rateIn 2015, GPT requested and obtained the utility bills of the previous owner of MsL***’s unit and determined that panels would offset the previous owner’s annual electric usage The previous owner signed the original HECO NEM application, GPT then sent a contract to the previous owner, and worked with the previous owner to complete a NEM extension as recently as June 19, 2016, extending the construction deadline to January 4, Although GPT never received a positive response to our contract from the previous owner, we thought we were working in good faith with the previous owner and that he simply hadn’t taken care of his paperwork yet GPT was surprised to learn he signed the NEM extension and never stated that he was considering the sale of the property or that he had no intention of signing the contract to install his PV system Note that GPT was surprised because HECO had already ended the NEM program, and approved NEMs are considered very valuable We were expecting that the prior owner would have at least told GPT that he was no longer interested in a PV system at some point prior to (or during) physical constructionIt was GPT’s mistake not to take the prior owner’s non-reply as a negative reply Also, we apologize for the mishandling of communications with MsL [redacted] as she described in her complaint As noted above, HECO NEMs are considered valuable, so we didn’t want it to be wasted if there was a possibility MsL [redacted] could benefit from the PV system If MsL [redacted] would like no further communication from GPT, we will honor her requestHowever, we would be grateful if MsL [redacted] would be willing to have a discussion with GPT’s president (or CFO), the president of the AOAO (Tom H [redacted] ), and anyone MsL [redacted] would like present to protect her interests, to apologize and explain the opportunity at hand Briefly, MsL***’s unit has an approved NEM from HECO (no longer available to the public), and a PV system that has been installed for her unit Although she is under no obligation, GPT is willing to either: (1) sell her the PV system at a reduced cost, (2) pay her cash to enter a PPA agreement, which is cheaper than HECO’s utility rate, or (3) customize a deal that would suit her situation (e.g., reduce the system size) GPT is willing to do this as we’ve already incurred the cost of installation, and we will now need to incur additional costs to remove the system, if that is MsL***’s desireWhether MsL [redacted] rents or sells her unit, she will benefit from taking advantage of this (and GPT will avoid additional costs) Her options were described in a flyer to all members of her AOAO, so the purpose of a meeting is simply to answer any questions and to offer her either a purchase discount or a cash payment to enter a PPA.Lastly, we sincerely apologize if we've been a bother to MsL***, and we'll accept whatever decision she makes regarding removing the existing system, reducing its size, or acquiring/utilizing it in some fashion
We believe that you have received a significant benefit Your PV system has been producing and providing an offset of energy to your unit since September 8, 2016.Energy that was produced offsets the usage of the unit occupant.Attached is a summary of the PV production since inception, as well as a savings estimation based on the information on hand The section titled "Estimated HECO Bill based on PV Production" is assuming that all PV generated was used by the occupant in the first eleven months The next months titled "Estimated HECO Bill based on Usage" is based on the difference between PV Production minus energy Received ("REC") by HECO Without an electric bill it would be difficult to calculate exactlyThese two calculations would be the minimum amounts due and saved.The column HECO rate is the rate published by HECO (Decision and Order Nodated March 28, 2017).The first seven months the savings were in excess of $650, the next months savings were $171, the last months there were no savings but over payments of $ As previously mentioned the last months there was no occupants in the unit but only renovation work being performed During those last four months HECO has accumulated a credit of $to be applied in later periods(See 11/01/17-11/30/HECO Bill page last column "Cumulative Credit Balance") As reflected there is a significant benefit when there is an occupant of the unitThank you for your time