Greensboro Coliseum Complex

Initial Business Response / [redacted] (1000, 6, 2016/08/24) */ Contact Name and Title: Andrew B***, PR Mgr The Greensboro Colisuem Complex does not have an order from the individual who registered this complaintThe original purchaser of the tickets was contacted and he stated he understood the 'no refund' policyThe original purchaser of the tickets has been offered complimentary tickets to a future Coliseum Complex event and he stated he was satisfied with this offer Initial Consumer Rebuttal / [redacted] (3000, 9, 2016/08/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) First of all, these tickets were purchased for ME, and the person who bought them, [redacted] , is disabledHe does not need the added stress or financial burden this issue has createdI would be more than happy to obtain a statement from him that I can speak for himIn fact, he just asked me for the name and number of the Greensboro Coliseum contact so that he can file his own complaint, but I am TRYING to keep him from being troubled by this any more than he already has beenFor the Greensboro Coliseum to dwell on this detail is ridiculous and is just an attempt to distract us from the real issue hereAfter all, they have [redacted] 's contact information and can easily refund the money to him, with or without my inputThey have already said they will tell him the exact same thing they have told me, so WHY ON EARTH WOULD I WANT TO PUT HIM THROUGH THE AGGRAVATION THAT I AM BEING PUT THROUGH? This entire ordeal is so unfair and is a blatant display of dishonesty and poor customer service [redacted] has already told me that he has NO DESIRE to trade the tickets he purchased for ANY other show at the Greensboro Coliseum, and neither do IIf the Revdex.com has any other option for filing a complaint, please direct me accordinglyAs of now, [redacted] and I will file a complaint with the Attorney General's Office of Consumer ProtectionI also intend to contact the local media "Watchdog" reporterIf none of that brings a satisfactory resolution, [redacted] is willing to proceed to small claims court, although putting him through THAT is the last thing I want to doI'm quite sure, however, that any judge with an ounce of compassion will side with [redacted] in this matter

Initial Business Response /* (1000, 6, 2016/08/24) */
Contact Name and Title: Andrew B[redacted], PR Mgr
The Greensboro Colisuem Complex does not have an order from the individual who registered this complaint. The original purchaser of the tickets was contacted and he stated he understood the 'no...

refund' policy. The original purchaser of the tickets has been offered complimentary tickets to a future Coliseum Complex event and he stated he was satisfied with this offer.
Initial Consumer Rebuttal /* (3000, 9, 2016/08/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First of all, these tickets were purchased for ME, and the person who bought them, [redacted], is disabled. He does not need the added stress or financial burden this issue has created. I would be more than happy to obtain a statement from him that I can speak for him. In fact, he just asked me for the name and number of the Greensboro Coliseum contact so that he can file his own complaint, but I am TRYING to keep him from being troubled by this any more than he already has been. For the Greensboro Coliseum to dwell on this detail is ridiculous and is just an attempt to distract us from the real issue here. After all, they have [redacted]'s contact information and can easily refund the money to him, with or without my input. They have already said they will tell him the exact same thing they have told me, so WHY ON EARTH WOULD I WANT TO PUT HIM THROUGH THE AGGRAVATION THAT I AM BEING PUT THROUGH? This entire ordeal is so unfair and is a blatant display of dishonesty and poor customer service. [redacted] has already told me that he has NO DESIRE to trade the tickets he purchased for ANY other show at the Greensboro Coliseum, and neither do I. If the Revdex.com has any other option for filing a complaint, please direct me accordingly. As of now, [redacted] and I will file a complaint with the Attorney General's Office of Consumer Protection. I also intend to contact the local media "Watchdog" reporter. If none of that brings a satisfactory resolution, [redacted] is willing to proceed to small claims court, although putting him through THAT is the last thing I want to do. I'm quite sure, however, that any judge with an ounce of compassion will side with [redacted] in this matter.