We have previously been into the mentioned unit. There have been issues getting into the unit due to tenants putting locks on the bedroom doors. When this was finally resolved we entered and checked. There is no water coming from the ceiling and the ceiling is not caving in. We will be re-entering...
to recheck. The mildew is due to tenants not cleaning or ventilating their unit. We have explained to them how to resolve this and a mold/mildew addendum was signed upon move in with EPA guidelines explaining the process. However, mildew was never reported. We saw it and explained the process to them.Previously they were charged for pest control due to it being their fault. This bill was paid. We have the records from the pest control company (United pest solutions) explaining their findings. After that they never reported and pests. Recently a neighbor8my unit reported seeing a cockroach so we scheduled pest control. They went in, inspected, took notes/pictures and reported it was once again caused by this unit due to very poor sanitation issues. The bill was $432.53. We have the tenants the option to make payments on this. Also, have the records from this pest control visit. Our lease states "tenant shall properly dispose of all rubbish, garbage and other organic or flammable waste, in a clean and sanitary manner at reasonable and regular intervals, and ASSUME ALL COSTS FIR INFESTATION CAYSED BY TENANT(s)". We have been in the unit several times for maintenance requests and have viewed trash piled up, dirty dishes stacked and leftover food left out. The sanitation issues need to be taken care of so they, and their beighbors, can stop having to deal with pest control issues. All they are being charged for is the pest control bill. We have records for maintenance requests, pest control bills, notes from pest control technicians etc. United pest solutions has returned to retreat unit due to the pests not being gone. We found out about this from this complaint not the tenants. We also have records from that visit stating sanitation is still an issue. We have also not threatened them with anything. They were given a legal 10 day notice to comply to pay the bill (payments would be accepted) . any additional questions please feel free to contact me.
We have previously been into the mentioned unit. There have been issues getting into the unit due to tenants putting locks on the bedroom doors. When this was finally resolved we entered and checked. There is no water coming from the ceiling and the ceiling is not caving in. We will be re-entering...
to recheck. The mildew is due to tenants not cleaning or ventilating their unit. We have explained to them how to resolve this and a mold/mildew addendum was signed upon move in with EPA guidelines explaining the process. However, mildew was never reported. We saw it and explained the process to them.Previously they were charged for pest control due to it being their fault. This bill was paid. We have the records from the pest control company (United pest solutions) explaining their findings. After that they never reported and pests. Recently a neighbor8my unit reported seeing a cockroach so we scheduled pest control. They went in, inspected, took notes/pictures and reported it was once again caused by this unit due to very poor sanitation issues. The bill was $432.53. We have the tenants the option to make payments on this. Also, have the records from this pest control visit. Our lease states "tenant shall properly dispose of all rubbish, garbage and other organic or flammable waste, in a clean and sanitary manner at reasonable and regular intervals, and ASSUME ALL COSTS FIR INFESTATION CAYSED BY TENANT(s)". We have been in the unit several times for maintenance requests and have viewed trash piled up, dirty dishes stacked and leftover food left out. The sanitation issues need to be taken care of so they, and their beighbors, can stop having to deal with pest control issues. All they are being charged for is the pest control bill. We have records for maintenance requests, pest control bills, notes from pest control technicians etc. United pest solutions has returned to retreat unit due to the pests not being gone. We found out about this from this complaint not the tenants. We also have records from that visit stating sanitation is still an issue. We have also not threatened them with anything. They were given a legal 10 day notice to comply to pay the bill (payments would be accepted) . any additional questions please feel free to contact me.