Greenview Properties, Inc.

Prices vary by unit, we as the management agent do no determine the rents, they are set by the owner.  The website may not have been updated by the landlord.  The rent quoted was the rent for the unit.  the confusion is that when there is a pet there is a $500 non refundable fee in...

addition to an increase in the monthly rent of $35.  Tee person was informed of this.  The application clearly states that the application fee of $75 is non refundable.The complainant was the rude one in this interaction, as Ms. S[redacted] had witnesses with her (other applicants) when this individual proceeded to curse her out over the phone.  Furthermore, when she called the main office, I was away on vacation, she was very rude and confrontational with the individuals here that attempted to assist her. The NON REFUNDABLE fee will not be refunded.

Attached is a copy of the application she completed, clearly indicating that the application fee is non refundable. There will be no further discussion of the matter on our part.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Christina S[redacted] was very rude to me and was coming up with prices as we talked more  she kept changing her mind on the tent price.  She added another $35 to the dog security deposit and when  I called her attention on it she got really mad and told me I was wrong.  There is nothing in the paperwork that says the credit fee of $75 is non refundable.  I want attests $50 back.  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: I was going to rent a condo and they were overcharging me. They make their own prices as they go along. They were charging two different security deposits for my dog. The property manager at [redacted], Christina S[redacted], is so unprofessional, nasty, arrogant and a [redacted]. I think she pockets all the extra money they charge. The price to rent the condo on their website is showing a lot less money than they offered it to me to rent. I called her out on this, and she didn't care what it said. I wanted my $75 credit check money back and they said NO. These property management companies are all [redacted]! They cheat hardworking people out of their money! They should be investigated!! I called the main office and they would refund me all or part of the $75 I laid out.Desired Settlement: I want my $75 refund! Or at least $50 of it back!

Business

Response:

Prices vary by unit, we as the management agent do no determine the rents, they are set by the owner. The website may not have been updated by the landlord. The rent quoted was the rent for the unit. the confusion is that when there is a pet there is a $500 non refundable fee in addition to an increase in the monthly rent of $35. Tee person was informed of this. The application clearly states that the application fee of $75 is non refundable.The complainant was the rude one in this interaction, as Ms. S[redacted] had witnesses with her (other applicants) when this individual proceeded to curse her out over the phone. Furthermore, when she called the main office, I was away on vacation, she was very rude and confrontational with the individuals here that attempted to assist her. The NON REFUNDABLE fee will not be refunded.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Christina S[redacted] was very rude to me and was coming up with prices as we talked more she kept changing her mind on the tent price. She added another $35 to the dog security deposit and when I called her attention on it she got really mad and told me I was wrong. There is nothing in the paperwork that says the credit fee of $75 is non refundable. I want attests $50 back.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Attached is a copy of the application she completed, clearly indicating that the application fee is non refundable. There will be no further discussion of the matter on our part.

Very horrible experience. Management does not face the problems at hand and the landlord is very dishonest and rude.

There is no sense in requesting a resolution because green view property management is disorganized and blatantly lie about homeowners. I live in mystic pines in bay shore and they accused me of not sending in my emergency contact form after I did mail it in a timely fashion. I explained this to them and they accused me of refusing to send it in. I also received a warning letter accusing me of having a broken backdoor light when there was nothing wrong with it. A [redacted] had the nerve to laugh about the mistake. When you are dealing with these type of people- liars and jokesters who feel that they can bully and threaten people because they "are above the law" , one's only recourse is to try to avoid them and not waste my time and energy with them. I wish I could move! ??