Greenville Chrysler Dodge Jeep RAM

Greenville Chrysler Dodge Jeep Ram is not an ethical dealership in my opinion I received a quoted price in writing on a specific VIN numberAs I went further into the deal with the salesman, somehow that exact vehicle was mysteriously sold (all within a hour time frame of to AM)...but they generously offered me a different vehicle at a higher price When I questioned them about their honesty and tactics...of course I never got another responseI asked for the General Managers name and email and was told "they do not have that information" Really disappointing as I spent considerable hours researching vehicles to find the one they offered (in writing)I went through the Make My Deal process that is on their website and made an offerI received an email the next morning that my deal had been accepted and was valid for days hours and minutesI immediatley called them and started the processWas told directly by Chad Harris my offer was accepted

Greenville Chrysler Dodge Jeep Ram is not an ethical dealership in my opinion.
I received a quoted price in writing on a specific VIN number. As I went further into the deal with the salesman, somehow that exact vehicle was mysteriously sold (all within a 2 hour time frame of 8 to 10 AM)...but they generously offered me a different vehicle at a higher price...
When I questioned them about their honesty and tactics...of course I never got another response. I asked for the General Managers name and email and was told "they do not have that information"....
Really disappointing as I spent considerable hours researching vehicles to find the one they offered (in writing). I went through the Make My Deal process that is on their website and made an offer. I received an email the next morning that my deal had been accepted and was valid for 2 days 19 hours and 32 minutes. I immediatley called them and started the process. Was told directly by Chad Harris my offer was accepted.

Be very careful buying a truck or any vehicle from this dealership. Our salesman, Jason, was amazing he was very helpful and assisted us in every way. He always called us back and answered any questions we had. We never had to wait very long for a response. Once he had us set up ready to go ahead and purchase the truck (2007 Dodge MegaCab Dually 4x4 6 speed manual), Jason transferred all of our paper work over to Marcia in financing where all the lies and trouble started. First, we were told to over night our payment to them because we were purchasing the truck from Florida and having it transported to us. Then Marcia told us not to worry about overnighting the money to them to just make a copy of the Bank Draft and Cashiers Check and fax it to her (this was to show proof of payment) then she would release the truck for transportation to pick up. She would send documents through Fed EX to us. When we received them to sign and send payment and signed documents back to her by prepaid Fed EX. So I went and paid 850.00 for a transportation company to come and pick up the truck the next day. I tried to call Marcia several times and left messages for her to call me back and let her know that transportation was pre-scheduled before I paid for it. So I went ahead and paid for it about 5:30 (TX time)before I lost my spot in transporting. After scheduling transportation with a non-refundable payment, was informed about 7:00 (TX time) that they would not release the truck to us until Bank Draft had cleared their bank. So now because Marcia lied to us and we even spoke to an Accountant at their dealership and to Eric Sealey who did not try to fix the issue or back his salesperson, he did not even have confidence that Marcia in finance was even doing her job. Eric tried to get us to finance the truck through his company with higher interest rates (why would we do that when we already had the money - that's just stupid). We read the reviews before making out decision but we really trust our salesman Jason, so we went ahead and started business with Greenville Chrysler, TX. I was hoping to be able to write a good review to try an bring up their review rates but guess what we should have listened more to the reviews. As far as Jason, he did nothing wrong except works for a horrible company. Good Luck to you.