Greenwood Memorial Gardens & Mausoleum

After further review, we found that on the October 1, visit the patient, *** ***, did not provide all insurance informationShe thereafter contacted our billing service within a timely mannerShe provided the *** *** as her primary coverageOur billing service, ACS, received this
information in January In October ACS forwarded the *** *** Insurance information to our Central Billing Office.The October 3, visit both *** *** and *** were presented by the patient accordingly and billedAfter *** *** processed the claim, the patient was erroneously billed instead of billing to ***. Recommendation: Balances to be adjusted offAction Taken: Account *** $adjusted off, patient is not responsible Account *** $adjusted off, patient is not responsibleI will send *** *** an itemized statement showing zero balance. *** ***Patient Access Specialist