Business Response to a Complaint Complaint ID#: [redacted] Company Name: Greenwood Refrigeration, Inc Company Contact: [redacted] Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: *** [redacted] Staff Member: Response: I contacted Mr [redacted] after receiving the complaintWe discussed his concerns and I explained our side of what happenedI also explained our business ethics were not what he impliedI told him that I wished he would would have asked to speak with me directly so we could have worked this out earlierI agreed to adjust his billHe said this would be satisfactory with himHe also said he would write back to the Revdex.com explaining that we got the situation resolved Sent on: 10/22/4:03:PM
Business Response to a Complaint Complaint ID#: [redacted] Company Name: Greenwood Refrigeration, Inc Company Contact: [redacted] Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: *** [redacted] Staff Member: Response: I contacted Mr [redacted] after receiving the complaintWe discussed his concerns and I explained our side of what happenedI also explained our business ethics were not what he impliedI told him that I wished he would would have asked to speak with me directly so we could have worked this out earlierI agreed to adjust his billHe said this would be satisfactory with himHe also said he would write back to the Revdex.com explaining that we got the situation resolved Sent on: 10/22/4:03:PM