Greenworks Contracting

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: While I appreciate the refund, I fail to understand why it took two months and a Revdex.com complaint to receive a responseThis whole issue could have been prevented had someone simply responded to one of my emails or voice mailsI would appreciate an explanation beyond "we apologize for the lapse in communication"It is very apparent that the "lapse in communication" was intentional, but what I do not understand is why Regards, [redacted]