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Greer Roofing Reviews (1)

This was the most unprofessional experience I’ve ever had working with an accountant. The reason I hired Trina was to reduce the stress behind doing my taxes. However this experience created more stress and frustration than doing my own taxes ever could have. I felt completely out of the loop on the status of my tax filing from the day I submitted my documents on February 8th to the time she finally contacted me on April 13th (less than 48 hours before the filing deadline). I had even emailed her mid-March asking for a status on the filing and found out she had not begun working on it yet.
Once I finally heard from her again it was 2 days before April 15th and there were some major changes needed to be made. I could not believe that she had waited nearly 2 months to begin her communication with me and that she now expected me to pick up the ball for her lack of professionalism and procrastination. To make matters worse I also had plans to leave town to celebrate my 30th birthday and informed her that I would have limited cell/email access camping in the woods. Needless to say I spent the majority of my birthday weekend stressing out about the return being late, accruing IRS fees and just feeling overwhelmed and frustrated by the lack of care and professionalism. It wasn’t until April 18th (5 days from her initial point of contact) that I finally received the documentation I needed to finalize my return and mail my IRS form and check.
To top the experience off, I received an invoice from Trina quoting me for double the cost of her original price! A month later, I also received a letter from the IRS saying I was eligible for a tax refund because she had not completed a portion of my self-employment return. If you want to save yourself additional headaches this tax season choose another accounting form or take the time to do your taxes yourself. I guarantee it will be an overall better experience than working with ABC taxes.

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