Greg Hannah's Plumbing

[redacted] ’s Maintenance Incorporated DBA Greg [redacted] Plumbing [redacted] S Harlem Avenue Stickney, Illinois Revdex.com ID # [redacted] To whom it may concern: [redacted] ’s responded to a second request from customer Mr [redacted] The customer talked to [redacted] our service manager about the issue he was having [redacted] dispatched a service technician to [redacted] on September 22, [redacted] , the service technician, was unable to do the service work due to lack of parking in the area [redacted] ’s informed Mr [redacted] of the situationMr [redacted] made no future calls to reschedule an appointmentMr [redacted] called the office on January 6, to inform Greg that he had to call a cleaning service to clean up water in the unit below his unit that was caused by the technician that [redacted] ’s plumbing sent outThe cost of this service was $I informed Mr [redacted] that due to the lack of parking, the technician was not able to perform the job I ask Mr [redacted] why he waited to January 6, to inform me of the issue of water cleanupMr [redacted] said that he had the repair done by another company Mr [redacted] also stated that there was a video of [redacted] ’s service technician performing the service [redacted] ’s request to see this video but Mr [redacted] was unable to send a copy to [redacted] ’s PlumbingMr [redacted] also sent very vulgar emails to [redacted] ’s about this issueMr [redacted] was asked why he never contacted [redacted] ’s plumbing and he became very belligerent and said you will pay [redacted] ’s told him that we never performed work thereMr [redacted] was asked again about the video and his response was the he will see [redacted] ’s in court I feel the request for Mr [redacted] to send the video was not unreasonable since the technician he said was in the video is no longer with [redacted] ’s Plumbing and are unable to verify information about the service callMr [redacted] is insisting for [redacted] ’s plumbing to pay the cleanup bill which was from three months ago but never complained or contacted the office until January 6, [redacted] ’s plumbing works hard to provide service to all our customers and takes pride in every service call will go toI feel that he is being unreasonable with his demands without send us providing the proof that he has [redacted] ’s does have a record of his call and a record of sending the service technician to his location [redacted] ’s also has record on [redacted] the service manager calling Mr [redacted] that [redacted] the service technician was on his way [redacted] ’s plumbing was unable to perform the service call due to not finding available parking [redacted] ’s has no record of work being done for Mr [redacted] who insists he has proof that work was doneSincerely, [redacted] Owner of Greg [redacted] ’s Plumbing

***’s Maintenance Incorporated DBA Greg *** Plumbing *** S Harlem Avenue Stickney, Illinois Revdex.com ID # *** To whom it may concern: ***’s responded to a second request from customer Mr***The customer talked to *** *** our service manager about the issue
he was having*** dispatched a service technician to *** * *** *** on September 22, *** ***, the service technician, was unable to do the service work due to lack of parking in the area***’s informed Mr*** of the situationMr*** made no future calls to reschedule an appointmentMr*** called the office on January 6, to inform Greg that he had to call a cleaning service to clean up water in the unit below his unit that was caused by the technician that ***’s plumbing sent outThe cost of this service was $I informed Mr*** that due to the lack of parking, the technician was not able to perform the job. I ask Mr*** why he waited to January 6, to inform me of the issue of water cleanupMr*** said that he had the repair done by another company. Mr*** also stated that there was a video of ***’s service technician performing the service***’s request to see this video but Mr*** was unable to send a copy to ***’s PlumbingMr*** also sent very vulgar emails to ***’s about this issueMr*** was asked why he never contacted ***’s plumbing and he became very belligerent and said you will pay***’s told him that we never performed work thereMr*** was asked again about the video and his response was the he will see ***’s in court. I feel the request for Mr*** to send the video was not unreasonable since the technician he said was in the video is no longer with ***’s Plumbing and are unable to verify information about the service callMr*** is insisting for ***’s plumbing to pay the cleanup bill which was from three months ago but never complained or contacted the office until January 6, ***’s plumbing works hard to provide service to all our customers and takes pride in every service call will go toI feel that he is being unreasonable with his demands without send us providing the proof that he has. ***’s does have a record of his call and a record of sending the service technician to his location***’s also has record on *** *** the service manager calling Mr*** that *** *** the service technician was on his way. ***’s plumbing was unable to perform the service call due to not finding available parking***’s has no record of work being done for Mr*** who insists he has proof that work was doneSincerely, *** *** Owner of Greg ***’s Plumbing