The customer informed us about chips in her graniteAfter speaking with Katie D***, our customer service supervisor, the customer was unaware that granite can chip and thought that her countertop was defectiveKatie explained stone and it's natural qualities while also explaining the process on filling chipsShe mentioned that we will fill the chips for free this timeService is scheduled for Friday, March 3rd
Revdex.com:
I received the paperwork and will return it to *** *** as soon as he sends me the corrected paperwork I sent him an email asking him to change the county in
two places to Hamilton as it now says Marion (on release of claim) I also asked him to indicate on the release of claim document that I will receive a fully signed/executed copy of the release of claim document with the fully executed release of mechanics lien After I receive these two documents, then I will agree to dismiss the complaint
Regards,
*** ***
The customer informed us about chips in her graniteAfter speaking with Katie D***, our customer service supervisor, the customer was unaware that granite can chip and thought that her countertop was defectiveKatie explained stone and it's natural qualities while also explaining the
process on filling chipsShe mentioned that we will fill the chips for free this timeService is scheduled for Friday, March 3rd
The customer informed us about chips in her graniteAfter speaking with Katie D***, our customer service supervisor, the customer was unaware that granite can chip and thought that her countertop was defectiveKatie explained stone and it's natural qualities while also explaining the process on filling chipsShe mentioned that we will fill the chips for free this timeService is scheduled for Friday, March 3rd
Revdex.com:
I received the paperwork and will return it to *** *** as soon as he sends me the corrected paperwork I sent him an email asking him to change the county in
two places to Hamilton as it now says Marion (on release of claim) I also asked him to indicate on the release of claim document that I will receive a fully signed/executed copy of the release of claim document with the fully executed release of mechanics lien After I receive these two documents, then I will agree to dismiss the complaint
Regards,
*** ***
This matter is in the hands of our attorney and we are working with the customer to resolve the issue
The customer informed us about chips in her graniteAfter speaking with Katie D***, our customer service supervisor, the customer was unaware that granite can chip and thought that her countertop was defectiveKatie explained stone and it's natural qualities while also explaining the
process on filling chipsShe mentioned that we will fill the chips for free this timeService is scheduled for Friday, March 3rd