We are replacing the battery on this car for the customer.It took us a couple days to collect information and also get someone to go all the way up to Redding to retrieve the car.The car battery was flooded by the customer and ruined in that rain storm.We stand by our word and are working with this
customer.We were mislead about the warranty and could have easily told the customer it was "as is".We have had several phone calls with this customer.But we have other customers to help as well.We are a small shop and we do our best.We feel hurt that we are working with the customer and they still wrote this.*** ***/*** ***Owner My Three Sons Auto SalesResearch has proved a leak in a seal above the battery to be the cause of these flooded batteries in the LexusIt took some research to solve the mysteryWe are working with the customer presentlyThank you
We are replacing the battery on this car for the customer.It took us a couple days to collect information and also get someone to go all the way up to Redding to retrieve the car.The car battery was flooded by the customer and ruined in that rain storm.We stand by our word and are working with this
customer.We were mislead about the warranty and could have easily told the customer it was "as is".We have had several phone calls with this customer.But we have other customers to help as well.We are a small shop and we do our best.We feel hurt that we are working with the customer and they still wrote this.*** ***/*** ***Owner My Three Sons Auto SalesResearch has proved a leak in a seal above the battery to be the cause of these flooded batteries in the LexusIt took some research to solve the mysteryWe are working with the customer presentlyThank you