Gregg Van De Mark Attorney at Law

Complaint: [redacted] I am rejecting this response because:According to the City and County of Denver reference Parking Lots Ordinance: Chapter 55, Article IThe private lots open to the public should post relevant information about fees, charges immobilization etc.The signage amount posted was paid and receipt was displayed in car windowI cannot be responsible for the errors of the [redacted] Parking lot attendant The documents you have reviewed show my payment in full according to the signage and City and County of Denver Sincerely, [redacted]

I just found out that BBB says that this business is no longer operating, it is closed, but they still send letter to scam people out of money. The website they provided me in their letter does not exist anymore and this attorney is not registered with with Colorado Supreme Court Office of Attorney Regulation Counsel. It is required by the law for every attorney, even former attorney to register!

This is a scam. They sent a notice about I parking ticket I don't know anything about and then when I logged into their system they couldn't find me. I emailed them and got a response almost a month later saying they can't help me. Their website doesn't exist anymore either.

Our office accesses all records by notice number and parking company SInce the notice number has not been provided, we are unable to respond to this complaint

Initial Business Response / [redacted] (1000, 5, 2015/04/25) */ As you know, [redacted] Parking operates private parking lots in the Lexington, KY areaThe surface lot which is the subject of the above complaint is operated on an honor system; this lot is not manned, but is set up with a payment machine, and parking customers are expected to pay if they park in this lotUnfortunately, many parking customers do not payIn addition, some parking customers even attempt to defraud the parking companies by creating paid receipts and bank statements, monthly parking permits, and sharing payment receipts and monthly permitsThis is a significant and substantial problem for [redacted] Parking as it is for all parking companies who operate surface parking lots [redacted] Parking has retained our office's services to assist them with their collections As you also know, property owners have the right to protect their property from trespassersSpecifically, [redacted] Parking, as the authorized manager of these private parking lots, has the right to establish terms and conditions under which a customer is permitted to park their vehicle or use the parking lotA customer is permitted to use the parking lot only if they fully comply with the terms and conditions established by the parking companyIf a parking customer does not fully comply with the terms and conditions, they are trespassingIssuing parking notices is one way for the parking company to enforce their property rightsTowing or booting vehicles would be alternative ways for a parking company to enforce their property rights [redacted] Parking has signage posted on their parking lots detailing the terms and conditions of using their lots, including payment rates, rules and general guidelines (pre-paying for the space utilized, displaying paid receipt face up on dash, etc.) I have reviewed this consumer's dispute and have retrieved the information sent to us by our client, [redacted] ParkingAccording to the information on file, on 3/23/13, 8/29/and 8/30/a blue [redacted] registered in DMV records to this consumerThis vehicle was parked at the [redacted] lot located at [redacted] hThis particular lot is a pay and display lot which requires the user to prepay for their parking space and display the receipt on the dashWhen the CPS attendant checked the vehicle on each date, there was no receipt on the dash, he was unable to verify payment so he issued notices and placed them on the car This consumer did not dispute the notices with [redacted] Parking and also did not pay these notices [redacted] Parking referred this collection to our officeAt this time the three notices total $I am able to extend an offer of $to settle all three notices if paid by 5/15/ Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/04/28) */ (The consumer indicated he/she DID NOT accept the response from the business.) I need to actually speak with someone about this [redacted] called and I tried to call back but havent heard from her againi need my cell phone called and not my office line which I left in the messageshe has completely different numbers than the ones I received in my letters from [redacted] law offices Final Consumer Response / [redacted] (4200, 12, 2015/05/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) I am not sure what the deal is with the phone callsi have received none except yesterday where they called to tell me there was nothing they could do to help mei have not missed any calls from unknown or blocked numbers that could have potentially been yalli am confused because I recveiced letters that were wrong I guessthen got a call saying I actually had tickets that were a different amount and [redacted] who is who called and left a message acted like I was crazy and making the numbers upi did not ever receive any notices about these tickets not on my car not everi was pregnant when these were issued and would not have been any where near the locations it says I received them seeing as thats downtown nashvillei have worked hard to get my credit up and just want to resolve thisplease call XXXXXXXXXX so this can be resolved in a simple phone call Final Business Response / [redacted] (4000, 14, 2015/05/13) */ I did speak with Ms [redacted] and clarified the correct amount dueI also made sure the vehicle belongs to Ms [redacted] I offered her a settlement to close all three notices and she has stated she is sending a checkWe consider this matter closed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

This notice was written by our client, Central Parking for a notice on one of their parking lots I must reach out to them to clarify the reason for the notice

I have worked directly with the consumer and we have come to a resolution We believe she is satisfied

Thank you for the opportunity to respond to this consumer I have reviewed the information she has provided and it looks like there has been error committed by our office There was a parking notice issued in Dallas, Texas for the same license plate as this consumer owns When our agent went to retrieve information in the DMV database for the correct Texas plate, she must have inadvertently selected this Ohio Plate from her list This rarely happens and we know it is upsetting to get a collection letter if it is not your debt I assure you that MrVan De Mark's office has not reported any negative entry to your credit report I would like to apologize that this happened and we are very sorry for any inconvenience this has caused you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you very much ! Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 6, 2015/09/24) */ Thank you for the opportunity to respondThis [redacted] lot is set up where the user downloads an app then makes the parking payment or they can call an number to pay over the phoneThe user must pay for their correct license plate or there is no way to verify payment on the lotWhen the lot attendant checked the plate report for payments, neither plate this consumer has provided was listed as paying so a parking notice was issued This consumer emailed our office on 6/15/and our agent again attempted to verify payment, was unable to and upheld the notice This consumer called our office on 9/21/and left a voicemailOur agent called him back and reached his voicemail and left the above information This consumer has stated that he paid to park however he has not provided any proof of paymentI have contacted the [redacted] hotline to double check payments for that day and again, neither of these plates appearWe do not believe he paid at all and have upheld the parking noticeIt is due in full in the amount of $ As for his friends, possibly they also did not pay Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/09/30) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] is a text message you app sent confirming my parking on the day and time you wrote the ticket [redacted] Shows the ticket (this shows the discrepency between [redacted] and [redacted] is the picture that your parking attendand took of my liceses plate showing [redacted] shows the front of my car where the vin number is located As you can see on image and - the date is posted 5/29/and image shows you that I had paid for parking through the next morning ending at 7:00am on 5/ I paid for the time that I parked in this lotI am not asking for a hand outI am not asking for special treatmentI paid for the time that I parked in this lot and I don't deserve a $collection debt for doing so Please help me out here! Final Business Response / [redacted] (4000, 15, 2015/10/20) */ the rules of this parking lot state to input the plate of the vehicle being parkedThis consumer parked his vehicle and carelessly entered a plate that was off by digitsThen when disputing he gave us different plate number he supposedly paid forThese were not correctThe parking notice was validly written as the correct plate was not enteredThis consumer has paid this notice and we have closed the notice Final Consumer Response / [redacted] (2000, 17, 2015/10/22) */ (The consumer indicated he/she ACCEPTED the response from the business.) The previous statement from GreggVan De Mark's team is completely fasleThey will not take ownership of their mistakeI am done fighting thisIf this does get publish, I hope this is a fair warning to allThis law firm is in the business of frauding their waying into people's pocketsI have three other friends that are fighting this same group after parking in the same lotI hope someone else has more courage than I do and puts an end to this shameful companyGood luck!

Initial Business Response / [redacted] (1000, 6, 2015/10/06) */ I am not clear as to why this complaint has been lodged against our law firm as we have done nothing wrongAccording to our records, on 7/14/this consumer's vehicle was parked at a CPS parking lot in downtown DenverWhen the CPS lot attendant check checked her vehicle, there was no payment for parking so a notice was issuedAfter days when there was no payment or dispute on the notice so CPS sent this open uncollected debt to our office Our office sent a reminder letter to this consumer reminding her of the open parking noticeApparently she stated that she had paid CPS directly, however they clearly did not post the payment to her accountWhile this was not our responsibility, our office reached out to CPS and sent them a copy of the check they had supposedly deposited and they have our office authorization to close this noticeWe believe this complaint should have been filed against CPS and not our office Initial Consumer Rebuttal / [redacted] (3000, 8, 2015/10/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) I turned in your Law Firm because THE notice that the bill was in collections - came from your firmI can't believe a law firm would even question this point Also, I had paid the ticket listed in the notification and had the information to show the ticket was paidWhen I tried to get assistance from your firm, it was difficult and resulted in me receiving no confirmation that this would not negatively affect my creditIf your firm is going to send collection notices blindly believing your client actually has a claim against me - then you should be responsible when that information proves incorrect When I reached out to your law firm by email on 10/stating that I needed assistance I received the following email: 10/5: Thank you for your email Central Parking referred this notice to our office for collectionWe have not received notification that this notice has been paid and it remains an open uncollected debtYou may view a Central Parking notice at https://citations.parking.com/ You may send a copy of the front and back of the check used to pay this notice for our reviewYou can scan the copy and attach it to this email or you can fax the paperwork to XXX-XXX-XXXX with my name referenced on the faxPlease include the notice number and the license plate number in all correspondence Thank you for your time and attention in this matter [redacted] From the Law office of Gregg Van De Mark, Esq [redacted] XXXXX Tel: (XXX) XXX-XXXX Fax: (XXX) XXX-XXXX To which I responded: ***, Please go back and review my emailI have attached the copy of the check along with my credit union statement showing the check cleared Please go back and read my email more thoroughly as it has attachments and all necessary details To which I received: We need to see the back of the check [redacted] From the Law office of Gregg Van De Mark, Esq [redacted] XXXXX Tel: (XXX) XXX-XXXX Fax: (XXX) XXX-XXXX To which I responded: ***, There has to be an alternate optionBecause I am highly organized I made a copy of the check and the ticket before mailing it, for this exact reason My credit union statement shows that that specific check cleared My issue is, for me to show you the back of the check - I would need to ask my credit union to provide me the used check...this is silly and difficult If my account statement is showing that CPS cashed the payment - then why can't you do more footwork on your side to figure out the problem? Instead, your firm is treating me as guilty and making me prove my innocence I am filing my complaint with the Revdex.com now Thank you, To which I received: Thank you for your email This notice has been marked as paid We consider this matter closed Sincerely, [redacted] From the Law office of [redacted] , Esq [redacted] Englewood, CO XXXXX Tel: (XXX) XXX-XXXX Fax: (XXX) XXX-XXXX The next issue I had when "***" provided that email stating the matter is now closed, was that she did not address my requests in my original email which were the following: For me to not take action against your law firm I expect resolution in the following way: 1.) This ticket be rescinded from collections2.) I receive in writing a letter stating the error and clearly stating I never had a balance due and this ticket should have never ended up in collections3.) Confirmation this has not been submitted to any credit bureausIf it has, I would like a letter sent to each of the receiving bureaus stating that this was sent to collections in error Therefore seeing no help from your firm to confirm that my credit would not be negatively effected by this error, and a lack of through help from "***" at your firm I took the step to turn you in Once your firm sent me the notification that my supposed unpaid parking ticket was now in collections on your letterhead - this became your problem If you are unhappy with this point, then you should ask your client CPS to provide a contact phone number where a CPS employee can be reached and spoken with directlyIn case you are unaware - they currently give out a phone number that connects the consumer to a voicemail box that merely says "HelloPlease leave a message after the tone." Final Business Response / [redacted] (4000, 10, 2015/10/19) */ This consumer has submitted further complaints again, against CPS, not our officeIt is not our fault if Central has a faulty mailbox, did process this consumer's payment and whether they sent this collection to our office in error or notWe believe this complaint should be out of purview as this consumer has not alleged we broke any rules, violated any statutes or did anything wrong Our agent did take the extra steps to get the notice closed and I am able to certify that PRRS did not enter any derogatory entry with any credit agency regarding this noticeI am also able to assure her that no further collection activity will proceed regarding this issueAs for all the rest of her complaints and allegations, I am unable to respond

This parking notice has been voided This consumer will not receive any further contact from our office

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have attached the proof they have asked for They do not decide what is or what isnt allowed on my dash [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Thank you for the opportunity to respond to this consumer We are very concerned about the allegations this consumer has made and wish to resolve this asap However, our records are accessed by parking notice number and parking company name If this consumer can provide this I will see what is going on and get back to him asap

Complaint: [redacted] I am rejecting this response because:In the response said that they needed more info -Date 10/15/2016notice # [redacted] [redacted]

Dear Revdex.com, I have contacted the consumer directly and presume she is happy with the resolution

I have reviewed this notice once again and the photo taken by the lot attendant shows a receipt on the vehicle's dash with this consumer's licence plate number and an expiration time of 6pm This notice was written at 6:08pm The only way we can get authorization to dismiss this notice is for this consumer to show us a receipt with her license plate number and a parking session including the time of 6:08pm This pay station requires the user to input their plate number, then select the parking session they wish to purchase which includes an hourly rate, a day rate, a night rate, hour rate and multi-day rate Once selected the LCD will display the day/date/time that the paid for session with expire The user then has to input their charge charge and ok the time for the parking session While this consumer claims that the expiration time was not posted anywhere "conspicuous", TownePark believe they have made this easy and clear Our records show that hundreds of vehicles parked on this lot that day and the process was clear to all of them If this consumer chooses not to pay this notice, it will remain and open and uncollected debt