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GREGORY C FRESE III DDS

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I had work done to my teeth at the begging of August, 2012. I was told my co-payment would be about $160 to $180. After the work was performed they asked me to pay $210 as I was leaving, which I did. I figured their estimate was just off a little. Everything was fine until my next 6 month check up which was scheduled for February 4, 2013. The office called to confirm my appointment the said she "Just wanted to give me a heads up." They said I owed them an additional $502. They said insurance did not cover as much as they thought it would. After getting a hold of my insurance, I found out there was never a proposal sent from the dentist to the insurance to see how much the insurance would cover. The insurance company said it was highly, highly, highly recommended on an procedures exceeding $300. After calling the dentist back they said they did not have time to send a proposal to the insurance company. This was over 6 months after they told me the work that needed to be done. After pointing that out to the office, they then said they do not know why they did not follow procedures, she just made a mistake. Now I am stuck with their $502 mistake.If they would have told me the actual price, I would not be upset but the estimation went from about $160 to $712. I called the office March 7, 2013 to set up a payment plan for $.25 a month. (like I said I was not happy.) I called them back on March 12, 2013 because the said they would have to get back to me and never did. They then informed me that I had been turned over to collections on March 7. Keep in mind the work was done in August 2012 but they did not bill me or inform me until January 31, 2013 then turned me into collections barely a month later.It would be nice to not have to pay for someone else's mistakes, but if I have to I will.

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Description: Dentists

Address: 1000 OHIO PIKE, Cincinnati, Ohio, United States, 45245-2346

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