GREGORY ELECTRIC

Curt [redacted] and the rest of his crew are very knowledgeableHis crew came in and rewired my house after a fireIt was very professional, and fastThey were in and out within a couple of hoursCurt is very accessible and would talk at any time and share his years of experienceHe even contributed ideas on future growth by wiring spare circuits for later useI wouldn't use anyone elsehis rates were very reasonable - very reasonable

I placed a large order: x lift chairs (in stock, builder), x side tables, and x white glove deliveryI absolutely had to have the in stock chair by November when my father had his hip replacement surgeryI was told it would arrive no later than NovWhen it didn't show I called to learn they were holding the in-stock chair until the builder was completeGot that addressed and was given a new delivery estimate as no-later than NovemberThe chair didn't arrive againCalled to learn a new estimate of November with white glove available the week after thatBottom line: After thousands of dollars and hours of time, my father is going to be discharged from the hospital and come home with nothing to sit onI am extremely unhappy with this company Meanwhile, I've told my mother to expect her chair by ThanksgivingWhile trying desperately to find my father's chair, the company casually mentioned her chair wasn't even due to ship until DecemberLie after lie after lieTotally unacceptable

I would like to say the customer service is rude and insensitiveI called about a scooter chair for my dad after he broke his hip and told the customer service rep that I would pass on the info to his wife and she would call if interested as I dont live near himA month later the same rep ( [redacted] something) called to see if I was still interested in buying a scooterI told him "no, he passed away"His reply was an enthusiastic "PERFECT!" What a jerkI am still grieving and can't believe someone would respond that way! I hung up on him and called back to talk a suppervisor about his behavior and was told he IS the supervisorLong story short they transfered me BACK to him so I was not able to file complaint

The rep was very helpful and responsive, but the power lift chair we ordered did not fit my relative and we needed to return it The chair cost $549, no sales tax or shipping but to return it it cost $for shipping and restocking and another $for a new box So basically only $was refunded I take responsibility for not researching them before I ordered, but anyone should be careful dealing with them

My advice is to stay far far away from this company They have given us nothing but grief We had to repurchase stair lifts from another company because the stair lifts that were sold to us were inadequate and dangerous We were sold two indoor stair lifts We thought we were purchasing one indoor and one outdoor As a result of the indoor lift that was placed outside my year-old mother who is unable to walk was injured because the stair lift shorted out and my mom could not make the steps We could not carry her and she badly injured her leg The person who assisted with the measurements was a total it We followed his exact instruction and was later told we took the wrong measurements They are refusing to speak to us so we can come to some agreement Hence we are out a little less than $6, Do yourself a favor and do not do business with this company unless you want to experience the heartache we are experiencing

It is a shame when the so-called Vice President of a company will not take calls or try to help a customer I ordered a lift chair on Feb, It is now April and my sister in law will try again for delivery of the chair I bought for her on the for the second timeThe first time was the wrong chairMy REAL complaint is how does it take months to buy a chair when I got one in less than weeks ..I cannot get anyone to tell me what happened or why it happened in the companyand have talked to *** and *** on at least times to try and find someone higher up to talk toAll I get is lip service

I do not know how this company stays in businessif you get a person from this company named *** *** you should hang upThis person is not very trustworthy he will tell things to get the sale and never come through.it took us monthstalking with this person to get half of what we had orderThen it was not rightI hope this person likes what he does to people with disability\'sNot A GOOD COMPANY BOGGES ADDRESSAlso the are a partner with GOLDENI would not us this company or its partners

I placed a large order: 2 x lift chairs (1 in stock, 1 builder), 2 x side tables, and 2 x white glove delivery. I absolutely had to have the in stock chair by 7 November when my father had his hip replacement surgery. I was told it would arrive no later than 1 Nov. When it didn't show I called to learn they were holding the in-stock chair until the builder was complete. Got that addressed and was given a new delivery estimate as no-later than 7 November. The chair didn't arrive again. Called to learn a new estimate of 11 November with white glove available the week after that. Bottom line: After thousands of dollars and hours of time, my father is going to be discharged from the hospital and come home with nothing to sit on. I am extremely unhappy with this company.

Meanwhile, I've told my mother to expect her chair by Thanksgiving. While trying desperately to find my father's chair, the company casually mentioned her chair wasn't even due to ship until 1 December. Lie after lie after lie. Totally unacceptable.

In February, 2016 I started conversation with US Supplies to install a stair lift for my dad. I deposited $2,500 with a balance due on installation of $7500. My dad passed away on June 1st, at this point they had completed the measurement for the stairs and did a CAD drawing of the 14 steps. These stairs were originally to be completed by mid-March but was not. At the time of death I called immediately with the hope of getting a partial refund but they would not hear of it claiming that the charge of $2,500 was for the services performed. I found this very difficult to accept since the cost of a CAD drawing and measurement for my complete basement was $600.

I say shame on me because I did not do my due diligence and research this company by at least reading the comments of others as posted here before having any dealings with this company.

Its such poor customer service when not even death would have them do the right thing. This company should be shut down.

Curt [redacted] and the rest of his crew are very knowledgeable. His crew came in and rewired my house after a fire. It was very professional, and fast. They were in and out within a couple of hours. Curt is very accessible and would talk at any time and share his years of experience. He even contributed ideas on future growth by wiring spare circuits for later use. I wouldn't use anyone else. his rates were very reasonable - very reasonable.

I would like to say the customer service is rude and insensitive. I called about a scooter chair for my dad after he broke his hip and told the customer service rep that I would pass on the info to his wife and she would call if interested as I dont live near him. A month later the same rep ([redacted] something) called to see if I was still interested in buying a scooter. I told him "no, he passed away". His reply was an enthusiastic "PERFECT!" What a jerk. I am still grieving and can't believe someone would respond that way! I hung up on him and called back to talk a suppervisor about his behavior and was told he IS the supervisor. Long story short they transfered me BACK to him so I was not able to file complaint.

I am very unhappy with the misleading advertisement of US Medical Supplies. I purchased a scooter from them in Oct 2014. I was told it came with a one year warranty for parts and labor and in home service repair. My husband purchased the same scooter in Jan 2015. His scooter is 2 months old and stopped working. After several days of what we felt was the run around a repairman came to the house. He got the scooter working. Now one week later, his scooter has stopped working again. Now we are being told the warranty has been changed and no longer offers labor. We were referred to a company in Texas for repair. We live in Ohio. The closest repair service offered is located 172 miles away and they will also charge us for mileage. Most people who purchase a scooter are disabled. We are also on a fixed income. This company advertises falsely and leaves you hanging when repairs are needed. They should be ashamed of themselves. I would like to get the word out to others.............. buyer beware with US Medical Services.

The rep was very helpful and responsive, but the power lift chair we ordered did not fit my relative and we needed to return it. The chair cost $549, no sales tax or shipping but to return it it cost $282 for shipping and restocking and another $95 for a new box. So basically only $172 was refunded. I take responsibility for not researching them before I ordered, but anyone should be careful dealing with them.