I will never buy from Gregory Hyundai againI was sold a Azera with only 40,miles on itSounds like a good deal right? The previous owner had issues with the Osensor and this car was eventually bought back (and supposedly fixed) by Hyundai CorporateAs this car had service issues, I negotiated a year 30,mile warranty into the saleIn less than a month, the car has been in the shop twice (once for the Osensor!)This time, they will not cover the door handle that wont shut all the way or the window that grindsEvidently, I did not get the bumper to bumper warranty that I wanted but rather something lessI was lied to about the condition of the car and I was lied to about the warrantyBuyer beware!
Initial Business Response / [redacted] (1000, 5, 2014/06/26) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @gregoryautogroup.com According to the Bill of sale and the Finance contract that Ms [redacted] signed it shows she was to give us a $ depositWe do not show ever receiving any money from herIf she can give us a copy of her receipt we will be able to clear up this matterThank You Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/07/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) Yes I did sign a Bill of Sale, as well as your finance personI do not know how else to explain that I left $cash in an envelope on the desk at the time of signing papersI was never given a receipt for the depositI was not aware that a separate receipt was supposed to be given to me for cash depositI was in your dealership for a while after signing paperwork, to transfer to the new carIf I did not made a payment why didn't you stop me then and verify again? Final Business Response / [redacted] (4000, 9, 2014/07/16) */ We have carefully reviewed the cash receipts of the dealership, including days prior and after the date of saleOur investigation with the employees handling this transaction has signed an affidavit that no "cash" exchanged hands in this transactionOur position is that Ms [redacted] owes the $which was not collected at time of deliveryShould Ms [redacted] find a separate cash receipt (which is issued for all transactions, cash or check) or should she be able to provide proof she whithdrew $from her bank on the day of delivery, we will be happy to further audit our recordsIt is our position that Ms [redacted] owes the $and we will take necessary action to collect until such time as Ms[redacted] provides proof of payment[redacted] ***, President
I will never buy from Gregory Hyundai againI was sold a Azera with only 40,miles on itSounds like a good deal right? The previous owner had issues with the Osensor and this car was eventually bought back (and supposedly fixed) by Hyundai CorporateAs this car had service issues, I negotiated a year 30,mile warranty into the saleIn less than a month, the car has been in the shop twice (once for the Osensor!)This time, they will not cover the door handle that wont shut all the way or the window that grindsEvidently, I did not get the bumper to bumper warranty that I wanted but rather something lessI was lied to about the condition of the car and I was lied to about the warrantyBuyer beware!
Initial Business Response / [redacted] (1000, 5, 2014/06/26) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @gregoryautogroup.com According to the Bill of sale and the Finance contract that Ms [redacted] signed it shows she was to give us a $ depositWe do not show ever receiving any money from herIf she can give us a copy of her receipt we will be able to clear up this matterThank You Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/07/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) Yes I did sign a Bill of Sale, as well as your finance personI do not know how else to explain that I left $cash in an envelope on the desk at the time of signing papersI was never given a receipt for the depositI was not aware that a separate receipt was supposed to be given to me for cash depositI was in your dealership for a while after signing paperwork, to transfer to the new carIf I did not made a payment why didn't you stop me then and verify again? Final Business Response / [redacted] (4000, 9, 2014/07/16) */ We have carefully reviewed the cash receipts of the dealership, including days prior and after the date of saleOur investigation with the employees handling this transaction has signed an affidavit that no "cash" exchanged hands in this transactionOur position is that Ms [redacted] owes the $which was not collected at time of deliveryShould Ms [redacted] find a separate cash receipt (which is issued for all transactions, cash or check) or should she be able to provide proof she whithdrew $from her bank on the day of delivery, we will be happy to further audit our recordsIt is our position that Ms [redacted] owes the $and we will take necessary action to collect until such time as Ms[redacted] provides proof of payment[redacted] ***, President