Greif, Inc.

We are sorry to hear of this unfortunate situation, but grateful know body was injuredAfter speaking with *** ***, he recalls the complainant, ***, walking into the store asking if we had brake fluid, at which time he pointed her to our chemical isle on our showroom floorAt that
point, *** picked the type of brake fluid herself, made the purchase, and upon leaving our building poured the fluid into her carAt no time did she ask if the fluid type was correct for her vehicleAfter the brake failure had occurred *** did come back to the store to talk with *** about the problem, and admitted she was not sure if the brake fluid was the right type for her vehicle*** offered to refund the price of the fluid as she did purchase it from us, but refused any other payment as *** picked the product herself