Gretz Insurance Services

Review: This agent that sold me Progressive Insurance will not assist me in navigating a challenging and difficult situation that occurred because of their mishaps. I had an accident and didn't know I was not insured until I tried to file my complaint and they told me it was cancelled because this agent did not send them a clear copy of my drivers license. When I tried to call them to assist me they told me to call Progressive, however when u called Progressive they told me to call my agent. The woman I spoke to in 11/7/13 @ 11am was rude and inconsiderate. She then hung up on me. I tried to call back and it went to a recording that they were busy and to call back later.Desired Settlement: Because my policy was cancelled because of Gretz Insurance neglect on sending Progressive a clear copy of my drivers license I had to pay an additional $370 to reinstate the policy. Meanwhile Progressive Insurance still kept auto deductions from my account for the policy. I guess this means that Progressive and Gretz are both at fault for bad company policies.