Bad Customer Service - Holding My Auction Item Hostage
I have left Grey Flannel Auctions, Inc voicemails, and have sent several emails since May 23rd and have not had any response from the Grey Flannel Auctions Agent. He sent me a notice on May 23rd, 2023 that they will not be including my item (Babe Ruth signature) in an upcoming auction, after I had shipped it to them. He told me in the May 23rd email that they will charge me a $50 fee for them not being able to authenticate the piece. I never agreed to the $50 fee, and they are now holding my piece hostage. In fact, this line appeared in 2 or 3 emails back to me: there will be a standard consignment fee of 20% of the final hammer. This percentage is all-inclusive and there are no hidden and/or "authentication" fees which many other auction houses have been known to hit people with after the fact.
I would like to give it to another authentication house. At the very least they should respond to my voicemails and/or emails.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Ladies and GentlemanLet's me provide some background on this matter, so we avoid any manipulations or hals truth about this matter.First of all, how can an Expert like [redacted] make an estimate of a value of an item, in this case a very rare RobertoClemente bat, very simple it is based on results os recent auctions.Exhibit [redacted] My personal estimate on the value of the bat was around $ 15,000, based on this comparable piece [redacted] who is an expert in this matter, estimated the value on $ 16,000- to $25,I have seen other Clemente PSAbatsgo as high as $ 18,So when we make those analogies, his estimate makes sense, This are the facts in this case.Exhibit 2Eventhough [redacted] and I, agree to start the bidding at $5,000, he took it upon him to changeit to $2,500, " because they felt it would do better"Your predictions where wrong, and you did not honorour agreement of a $5,opening bid.Please see email on [redacted] [redacted] 1114to me [redacted] [redacted] [redacted] [redacted] [redacted] ** Exhibit: The Email Blast: [redacted] < [redacted] >1214to [redacted] Hey [redacted] Hope you are doing well, I have not seen the Clemente E Blast on my email,the auction end in only two daysCould you please do so today ?Thanks in advance for your time[redacted] < [redacted] >1214to me [redacted] ** - ** I a receive all Grey Flannel Auction emails, I did not get the Roberto Clemente blast email, it was untilI reminded [redacted] to do his job, he replied on 122014, days before the auctionYou got it.Based on this facts, I feel that Grey Flannel mishandled mis consignment, which allow some oneto swoop in and pick up this very rare item, for less than 1/its priceIf it is relisted again, and marketedcorrectly, it will sell at its current market value of $ 16,000- $ 25,000.I want my consignment back.Best Regards In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Unfortunately, [redacted] is trying to play around with wordsWe agreed to start the bidding at $5,000, that does no translate into asking for a $5,final price, shame on you,you should know better than thatThe bat was suppose to start at $5,000, and the final price according to your own words was $16,to $25,Due to your negligence andbreach of our agreement, the bat misteriously went for halfI have lost all my trust in Grey Flannel, very unfortunate.Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
I would like to give it to another authentication house. At the very least they should respond to my voicemails and/or emails.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Ladies and GentlemanLet's me provide some background on this matter, so we avoid any manipulations or hals truth about this matter.First of all, how can an Expert like [redacted] make an estimate of a value of an item, in this case a very rare RobertoClemente bat, very simple it is based on results os recent auctions.Exhibit [redacted] My personal estimate on the value of the bat was around $ 15,000, based on this comparable piece [redacted] who is an expert in this matter, estimated the value on $ 16,000- to $25,I have seen other Clemente PSAbatsgo as high as $ 18,So when we make those analogies, his estimate makes sense, This are the facts in this case.Exhibit 2Eventhough [redacted] and I, agree to start the bidding at $5,000, he took it upon him to changeit to $2,500, " because they felt it would do better"Your predictions where wrong, and you did not honorour agreement of a $5,opening bid.Please see email on [redacted] [redacted] 1114to me [redacted] [redacted] [redacted] [redacted] [redacted] ** Exhibit: The Email Blast: [redacted] < [redacted] >1214to [redacted] Hey [redacted] Hope you are doing well, I have not seen the Clemente E Blast on my email,the auction end in only two daysCould you please do so today ?Thanks in advance for your time[redacted] < [redacted] >1214to me [redacted] ** - ** I a receive all Grey Flannel Auction emails, I did not get the Roberto Clemente blast email, it was untilI reminded [redacted] to do his job, he replied on 122014, days before the auctionYou got it.Based on this facts, I feel that Grey Flannel mishandled mis consignment, which allow some oneto swoop in and pick up this very rare item, for less than 1/its priceIf it is relisted again, and marketedcorrectly, it will sell at its current market value of $ 16,000- $ 25,000.I want my consignment back.Best Regards In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Unfortunately, [redacted] is trying to play around with wordsWe agreed to start the bidding at $5,000, that does no translate into asking for a $5,final price, shame on you,you should know better than thatThe bat was suppose to start at $5,000, and the final price according to your own words was $16,to $25,Due to your negligence andbreach of our agreement, the bat misteriously went for halfI have lost all my trust in Grey Flannel, very unfortunate.Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]