Grieco Chrysler Jeep Dodge RAM

I cannot talk on the phone during the day period,order me my new rainguards and ship them to me [redacted] *** 02920what about my gps for my radio?????thats the whole reason why I made thiscomplaint

I can't locate the [redacted] lease papers,we have taken to the dealership for numerous recalls,the vin number is [redacted] I don't see how the dealer can't locate this lease transaction

This deposit has been returned and we consider this matter closed

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [Greico responded on September 13, 2016, stating that they were investigating the complaint, and would respond to the Revdex.com within hours They have failed to respond as far as I am aware therefore I reject the business's offer, as it was not in good faith Please contact the business on my behalf that I will be filing further complaints with the appropriate authorities for fraud I also want to inform the Revdex.com that the Attorney General in Rhode Island has no jurisdiction over dealerships in the consumer protection department I was informed of this information by their representative and was referred to the Dealer's Board and the number is [redacted] *** The representative was uncertain as to why your organizational representatives were continuing to give out there number Might want to check into who has the right information Thank you for your assistance and please keep me updated with any further updates I will look forward to hearing from you and will be looking for a confirmation email with regard to this response and one sending out another request to the company Thank you again [redacted] * [redacted] ] Regards, [redacted]

the whole reason I filed this complaint wasn't for my rain guards,it wasfor the upgrade to my radio in my new car that they said they could do,andi made appointment dropped off the car and couldn't do when I told themwhat I wanted done.they lost one of the rain guards when they had thecar,this whole thing was supposed to be a surprise,and I had to plan it outscrewing up my work schedule and everything else that followed it,if thisdoesn't get resolved by the end of the week I'm going to my local newsstation.and yes I work 12-hours a day on the road and can't talk on thephone

I would like my complaint reopened for as I never spoke with the dealership.thanks

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I filed a complaint with the boston Revdex.com and the last three times I responded to the emails it automatically closed the case.I want it reopened,I left my contact info for the other party and never heard anything from it.case# [redacted] Regards, [redacted]

I found it with the VIN you providedIt is under [redacted] as spelled in your earlier emailsI will pull the file and review

We are investigating your concerns and will respond within hours

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

Mr [redacted] was very helpful and understanding ,He apologized for the employees actions as stated on original complaint and made it clear that's not how I should've been treatedHe said I would be refunded the $warranty and should be debited within days .The amount will reduce the loan to and should reflect in daysMr [redacted] and Salemsan [redacted] where the only two that were caring and offered great service ,They are both great asset to that company they were extremely helpful ,hopefully they both continue to work there and train the others in great customer service.I have foward a copy of this to both the RI [redacted] complaint division Regards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted] I would like too have the [redacted] repaired and have a rental till the [redacted] has been repaired at a [redacted] dealer since they could not repair it at there dealer ship

RevDex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] . I understand that by choosing to accept the business response that my complaint will be closed as resolved. Regards, [redacted] ***

This customer was refunded on October 31st Her credit card was refunded

We apologize for miscommunication on our end the money was refunded on June 2nd

The trim was revealed in the original emailsNothing was hidden from the leadershipYou can easily refer to the email threads attachedNo one can force the leadership to do business with someone but they provided a quote knowing all the facts and then retracted it accusing me to hiding facts (and still are) on the tradeIt is the dealership s choice to not to do the right thing by honoring the deal stated in emails, first and then nowEverything is in the emails, black in white.
Regards,
*** ***

I would like to set up a time to review this with the customer in person

The issue with the *** roof leaking needs to be addressed with the manufacture at this time since there is no fix here at the dealership which we will help out with starting the process with Chrysler in anyway that we canIn regards to the comments of the reasoning of being a women and too
short my technician was trying to explain that even they need two people to remove the *** tops when they come in to our service shop so I would like to apologize if he came across rude and I apologize for the miscommunication on our end

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
I would like to reopen my complaint the company said the would pay for the repairs on my *** and now that it has been repaired they sent me a check for and the total bill was
Regards,
*** ***

I will diagnose the airbag light for free and if there is a recall we will also fix that as well