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Griffin Asphalt Maintenance

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Reviews Griffin Asphalt Maintenance

Griffin Asphalt Maintenance Reviews (7)

August 24, 2016To whom it may concern: As per Customer *** ***, the address of *** *** *** *** Langhorne, Pa ***As per conversation on phone, we have no problem with resealing driveway (a) *** *** *** *** Langhorne, which has been stated to customer several timesWe came on
appointment on July 15, which customer made to do driveway (***/heating and Air Truck in driveway), notice that driveway caving in at end and sidewalk as wellAfter speaking with customer on phone she wanted us to fix if we could, told customer not only a driveway issue but a sidewalk issue and could not do, that needed to get different contractor/company to repair, said she would and needed to inform her husband of repairs needed and would call backCustomer called back & Rescheduled appointment for August 16th, which driveway/sidewalk never was repaired & could not take liability of Job due to the fact her driveway/sidewalk could cave in at anytimeCalled customer to inform her and she stated she was calling the Revdex.com.We are going beyond what we are responsible for, there was no warranty on the sealcoat job that was done on November 3, The customer chose not to disclose that prior years of her driveway being sealed with oilbased product of which is not a driveway sealcoat product.Once repairs to Driveway/sidewalk caving in are fixed, we will sealcoat Driveway at the above address N/COur Season Ends October 20, 2016.Sincerely,Martin G

August 24, 2016To whom it may concern: As per Customer *** ***, the address of *** *** *** *** Langhorne, Pa ***As per conversation on phone, we have no problem with resealing driveway (a) *** *** *** *** Langhorne, which has been stated to customer several timesWe came on
appointment on July 15, which customer made to do driveway (***/heating and Air Truck in driveway), notice that driveway caving in at end and sidewalk as wellAfter speaking with customer on phone she wanted us to fix if we could, told customer not only a driveway issue but a sidewalk issue and could not do, that needed to get different contractor/company to repair, said she would and needed to inform her husband of repairs needed and would call backCustomer called back & Rescheduled appointment for August 16th, which driveway/sidewalk never was repaired & could not take liability of Job due to the fact her driveway/sidewalk could cave in at anytimeCalled customer to inform her and she stated she was calling the Revdex.com.We are going beyond what we are responsible for, there was no warranty on the sealcoat job that was done on November 3, The customer chose not to disclose that prior years of her driveway being sealed with oilbased product of which is not a driveway sealcoat product.Once repairs to Driveway/sidewalk caving in are fixed, we will sealcoat Driveway at the above address N/COur Season Ends October 20, 2016.Sincerely,Martin G

Review: In June 2012, I contracted with griffin asphalt to pave my driveway. Within a week from the date of completion I had them come back because 3 or 4 indentations appeared. I was told by the company representative that someone in high heels must have walked across the driveway - this did not happen. When the worker came to repair the marks, he said it was clearly NOT caused by high heels; he said it was the companies responsibility and sometimes occurs.

This spring when the weather broke I noticed that the bottom of the driveway was breaking apart. The asphalt had been applied over the sidewalk and this overlapping part was crumbling. Also all along the edge of the driveway was cracking and crumbling. For the past two months I have been repeatedly assured that someone was coming out to repair it, but they have not shown up on any of the promised dates, nor have they called to cancel or reschedule. When I call to inquire about the repairs I am given multiple excuses, including the types of grass in my yard to the water table in the area. I am at the point where I simply want the driveway done correctly by the company; in the event this cannot be done I want a full refund so that I can hire another company to do the work correctly.

I hired this company in good faith and expected quality work, as well as reasonable customer service for remedying errors in workmanship I have not received either.Desired Settlement: Either have the driveway re-done so that it is done correctly or refund the full amount that I paid to have the driveway paved.

Business

Response:

Dear Better bBuisness I have read this customers concern. First of all I would like to say we stand by our work we do . Our main goal is to do a quality job at a honest and fair price. In regarda to [redacted] concerns there were marks in his driveway which we took care of . As a extra We gave [redacted] a free 2 coat sealcoat to protect his driveway from the bad weather .Everything was fine till we received a call this year 2013 with his new concerns.I spoke to [redacted] we went over his concern about where the driveway meets the sidewalk .When you resurface a driveway sometimes a little asphalt go over sidewalk this eventually will cure itself . I went out and look at driveway and exsplained that to [redacted]. He was fine with that As to the right side of driveway he told me over the phone where it seams to be cracking where it meets the grass.and could I meet him there I said no problem. We set up some appointments do to weather ;tied up at a job they were canceelled Ileft a messages stating that also I told [redacted] I would look at driveway and would fix it at no costs to him' I spoke to [redacted] and told him I saw the side of his concern and we would fix area week of june 24 2013 weather permitting,.Do to our uncertainy of rain last week we could not start and finish this ; This week is another example of the same weather.[redacted] s driveway touchup will be done as soon as the weather stabilizes which he was told directly by me. Thankyou Sincerely [redacted] Griffin

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because:I spoke with griffin asphalt the day after posting my complaint, the conversation did not go very well at all. Mr. Griffin did call me on July 4th which I was unable to answer being that I was away upstate where I didn't have cell phone reception. He did leave me a voicemail stating that he did agree that the driveway was unacceptable and he was going to fix it. I returned ** griffins call when I returned home Tuesday July 9th and left him a voicemail stating I was away. What I need to know from mr. Griffin is how he is going to fix it as I do not want some sort of " patch job " that would leave me in this same position again in the near future but with an idea of how to fix the driveway with a more permanent fix. And I also need to know when this repair will be made and I would hope for some sort of guarantee in writing that this repair will last and when it will be done.

I do understand that we have had a lot of bad weather ( rain ) recently and this time of year the weather remains unsettled but I do believe we that we have had some nice consecutive days in the past two months since I originally contacted ** griffin and I do believe we can come to an agreement, or would at least hope so.

Regards,

Review: [redacted] Griffin placed a seal coat on our driveway last year. All the details he had promised before the job, he did not do. Did not seal the cracks, spread a very thin coat. He promised we would be the first customers this spring he would service- fill in all cracks, correct thin areas, etc. He has ignored almost all our phone calls, his answer when we do speak to him is that he ihas been calling us and we do not pick up the phone. This is talse. He never calls. He scheduled us on one Friday and it rained. Of course, he could not come. He promised us other Fridays, never called, never came. The driveway is totally wearing off its seal- vast areas without any sealcoat and cracks everywhere. Our driveway asphalt was reddish in color, his seal coat was black so it is very much in evidence that his work was inferior, he did not use enough seal, he did not fill cracks, did not even out areas he promised. Our driveway is over 0.1 miles long so he received a substantial payment.

He advertised in the [redacted] Yellow Pages. I found his number on the pew at our church. They should be notified since he uses religion to push his deceptive operations.Desired Settlement: [redacted] Griffin is a major cheater. At this point, we do not think he has any intention to fulfill his contract satisfactorily. We would like a refund. We need a different contractor for this job. Judging from all the other complaints on Revdex.com, he never satisfies the customer even if he does return and pretend to do the work. He talks non-stop so it is very hard to extract any information from him verbally. Please find a way to recover our funds. Sincerely, the [redacted]

Business

Response:

Good morning in response to this matter we did a great job at this customer house on his driveway .We sealed his cracks that we had found properly before seal oat process started Do to the condition of the asphalt we sealed the drivay with two coats of our sealer .This asphalt driveway is red stone which doesn't always hold sealer the best which we had explained to customer .I told customer back in April 2013 I woul redcoats driveway at no charge to him and also touch up any cracks that open up no charge .Do to the un reliable weather also customers schedule in setting up job date we are still waiting to do this but everything else stated by customer is not true and we are amazed he is acting and verbally attacking us as we are trying to help him since he was taken advantage of when driveway was paved by other contractor. We have been waiting for customer to give us some dates to schedule job thank youthank you

Review: Griffin Asphalt promised to provide 2 coats of asphalt to insure proper coverage of all cracks in my driveway. Initially he applied a very light coating of material saying he was putting on 2 coats which I disagreed with and told him so. When dry there wre numerous large cracks in my driveway. I called him and he agreed to apply a 2nd coat the following Monday. He never showed up to do it. I called until I was able to reach him and he said he would come on the next Thursday or Friday, he did not. After several attempts I reached him on the phone and he said he would do it on the following Tuesday which is Oct 1, 2013. This 2nd coat was applied vey thin and still has left numerous large cracks. I am sorry that I was foolish enough to hire hime to do the job of sealcoating my driveway. He has a disarming charm but he provides inferior work. By the way he cashed the check I gave him the same day he did the initial work, he must realize the work he does is substandard and does not want any customers doing a stop payment on the funds. I paid $ 180 for this work which was much higher than any previous coatings that I had done, he promised that the 2 coat application would do a good job, it didn't.Desired Settlement: To produce a good and satisfactory sealcoating of my driveway.

Business

Response:

See Handwritten Attachment:

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: Mr. Griffin's response is false or it may be directed to someone else. He agreed to put on two coats of sealcoating and would fill in any cracks. He did a light spray of materials and in less than 25 minutes he was done. I complained and he said that he had put on two coats all in one application. So after a couple of weeks he returned and put another light spray on the driveway which did little to remedy the problem. He was in and out again in 15 minutes. I have had seal coating done in previous years and had no problem with the work done. He promised me that he would fill in any cracks which he did not. I have not paid any more than $ 100.00 for a seal coat previously so I expected that this work would be superior which it was not.

I would never again hire Mr. Griffin nor would I recommend him to anyone. He promised that he would fill in any cracks which he did not and his work is very sub standard and too expensive for the quality provided.

Regards,

Robert Slowik

Review: Griffin came to by home on 3/10/14 in response to our request to expand our driveway and seal coat existing surface. We gave him a $900 deposit which he promptly cashed 0n 3/14/14. The work was to be done in APRIL. On April 22, I called him to check on the job and he said it had been too wet too do the work and he would do it in MAY. We again waited. On May 14th, a message was left on his answering machine with his voice that was not responded to. On May 22, another message was left with the stipulation that the work be completed by MAY 31 or to return our money if he no longer wanted the job. Again, no response.

On June 6, we sent a certified letter to the address on his invoice asking for our money back. No response. We contacted the County of [redacted] Dept of Consumer Protection and filed a complaint. They sent a letter dated July 23, 2014( Case # [redacted] ) that was never responded to.

On 9/1/14, I contacted my the [redacted] Police Dept, which is my local police. They apprised me I could file a complaint with the DA/Judge but before I did so the officer offered to try and contact Griffin. Within minutes the police officer called me back and told me to expect the money back within a week.

It has now been 10 days and nothing has been returned. I called Griffin again this AM and he claims he never receieved our phone calls, never received our certified letter, never received the complaint letter from the County. In fact, he had the nerve to say that he had left notices on our door and was waiting for us to contact him! Clearly, all lies. He went on to say that he does "multi-million dollar jobs and does not want my business anyway". This is fine because I just want my hard earned money returned!

All these actions and mistruths are very indicative and characteristic of a very good conman. I would NEVER suggest anyone do business with this person!!Desired Settlement: I simply want the hard earned money I gave him returned to me

Review: We contracted Griffin Asphalt to put in a new driveway. Tearing out the old driveway and removal. We asked that both sides be straight and would the cars sitting in one position cause any problems or indentations and he said no problem. The costs was $2500, he discounted it when we told him another company would do it for less.. He wrote our estimate on 7/13 for $2500. He said the June special was $200 off and he would give it to us that was 7/15, then on 7/18 gave $100 off for retired military to keep us as customers. We gave him a deposit of $600 on 7/22 and he kept putting us off. We agreed to wait till 9/3 with another discount of $200, which was the seal coating, as he was doing another job in the area and we would be willing to wait, also we were going on vacation. We said we would be away for a few weeks and he said we should keep cars off driveway for 5 to 7 days and we left them off for 10 days… We went away from January to April and when we came home noticed the driveway had tire indentations and he clearly lied. We have indentations, crocked driveway, rocks coming through asphalt and I have called him numerous times and he has every excuse in the book you can think of. First we noticed another company and he said he subcontracts with them and we asked him specifically if he did it not subcontractors. He postponed us numerous times because of rain, lots of family issues and would not even take my calls… We agreed that he could do the sealing in end of April or May, he said that would be better if it set for that length of time. I have called since the end of April till July 28th where he said we were harassing him and he said the weather has been bad and my husband told him to come anytime and he never said that. I had a couple here at my house when I had him on speaker phone and after several minutes of excuses and I told him my husband was listening in to his story, he agreed to come to our home to correct the indentations, straighten the sides and complete all work. We asked him to come in person while we were home so we were all on the same page. It is now Friday, August 29th and we have not heard from him. We are at our wits end as to getting this problem resolved. I told him I was going to put in someone hands and advertise for free for him that his work was not good or reliable as his advertisement says, free estimates, fully insured, prompt service, all work guaranteed, done right the first time… All a bunch of lies, I totally would not refer him to Anyone…Desired Settlement: FINISH ALL WORK CORRECTLY… Would like the driveway to be straightened out on both sides, indentations corrected with no future problems, sealed ASAP, and last as long as he says… A lot of money to just throw away. I can't imagine how they are going to correct the indentations without it falling out in the future when cars go over it. I think a whole new driveway and also he said it would be 3 inches thick and I do not believe it is, rocks coming through asphalt now and it hasn't been a year…I cannot put two desired settlements in, I would like a refund, then we can get a reputable person or if he doesn't want that, complete the driveway correctly ASAP including the coating… I don't think we are being unreasonable, we paid him in full and we dissatisfied and he said he would correct it and we are still waiting. He keeps saying to us he is doing the sealing for free, no he gave us that discount with others for our patience.

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Description: Asphalt

Address: 922 South Woodburn Road, Levittown, Pennsylvania, United States, 19056

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