Griffin Auto Sales LLC

To whom it may concern:We have been made aware of the complaint registered by Mr *** regarding the purchase of a Nissan.We sincerely regret when any customer purchases a vehicle that does not live up to their expectationsOur customer reviews and customer referrals attest to the fact we
strive to be the most honest, reputable used car dealer aroundAlthough we make every attempt to inspect and offer the best used cars around, they sometimes unfortunately breakFor these cases, we offer our customers a month/service contract with a $limit of liabilityOutside of the service contract, the vehicles are sold AS-IS. It has come to our knowledge that the Nissan in this complaint has a needed repair that exceeds that limit of liabilityWe have communicated with multiple repair facilities to try and help with the costs of the repair, and have offered assistance to the customer on the charges in excess of limit of liabilityWe have been in communication with the customer, offered solutions, and believe we have been more than fair in offering assistance. *** ***owner, Griffin Auto Sales, LLCS Main StMadisonville, Ky.***