Griffin Electronic Consulting

This complaint was reviewed on 3-4-Per the complaint Mr [redacted] stated he never received any statements from ARstrat before being credit reported.We spoke with the guarantor on 1-22-and gave him our call back number because he said he was too busy at that timeHe repeated the call back number to the representative, he did not return the call.Mr [redacted] disputed this account with the credit bureaus on 12-8-and sent a copy of a letter from ARstrat that states "the account will be deleted as reported in error"The letter that was sent is not one of ARstrat's letter and we never indicate as being reported in error.On 11-20-2015, we mailed a validation letter to the guarantor as he requested us to verify all account information(Please see attachment).ARstrat has requested his account be canceled and returned back to the Original Creditor as uncollectable/dispute.A request has been submitted to the credit bureau(s) for deletion and mailed a confirmation letter.We are closing out all contact regarding this account number

Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.] The company fraudulently accused me of sending pictures of a box other than the one the laptop was mailed in and denied responsibilityKindly note this is a disreputable company
Regards,*** ***

We received this complaint on 5-19-MrSchneider stated that he receives phone calls all hours of the nightHe also said he received a phone call at 11:00pm and even past midnightWhen he returns the call he is told they cannot find his account.Our hours of operations are: Monday thru Friday
8am to 6pm CSTThere is no one available to call his residence at these hoursOur call back number is 1-866-269-1731.MrSchneider has accounts with Arstrat and the client is Mayo Clinic.Account # *** has an outstanding balance of $19.70. Account # *** has a balance of $Account # 1*** balance is $4.90.The total of these outstanding balance is $367.70.Due to MrSchneider stated to stop harassing him, we placed his accounts in cease and desist status.All collections efforts have been ceased from Arstrat.If there are any further questions or concerns please give us a call and a representative will be able to assist him

We spoke with *** *** today and has set up payment plan with her

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me

This complaint was reviewed on 3-4-2016. Per the complaint Mr. [redacted] stated he never received any statements from ARstrat before being credit reported.We spoke with the guarantor on 1-22-2015 and gave him our call back number because he said he was too busy at that time. He repeated the call...

back number to the representative, he did not return the call.Mr. [redacted] disputed this account with the credit bureaus on 12-8-2015 and sent a copy of a letter from ARstrat that states "the account will be deleted as reported in error". The letter that was sent is not one of ARstrat's letter and we never indicate as being reported in error.On 11-20-2015, we mailed a validation letter to the guarantor as he requested us to verify all account information. (Please see attachment).ARstrat has requested his account be canceled and returned back to the Original Creditor as uncollectable/dispute.A request has been submitted to the credit bureau(s) for deletion and mailed a confirmation letter.We are closing out all contact regarding this account number.

Regarding case # [redacted] I have reviewed this account and we do not email responsible parties regarding collections.  I have requested this account be canceled with Arstrat due to he states we are harassing his mom.

I have reviewed the complaint regarding the 2 accounts in question.Account # :[redacted] with WID# [redacted] was placed with [redacted] on 10-01-2012 with a balance of $127.00. After all statements went out including a discount offer letter we came to the conclusion that all collection...

efforts had been exhausted with no response from the responsible party.We canceled and returned this account back to it's original creditor ([redacted]) with the outstanding balance of $127.00. Due to the account is no longer with [redacted], I have requested to have the account be deleted from the credit bureau(s).Please see attachment as confirmation. Account #: [redacted] with WID# [redacted] was placed with [redacted] 10-1-2012 with a balance of $190.58. After all statements went out including a discount offer letter we came to the conclusion that all collection efforts had been exhausted with no response from the responsible party.We canceled and returned this account back to it's original creditor ([redacted]) with the outstanding balance of $190.58. Due to the account is no longer with [redacted], I have requested to have the account be deleted from the credit bureau(s).Please see attachment as confirmation. If you need further assistance please call our office at :1-877-281-0519.Brunella [redacted]Collections Supervisor