Griffin Reviews (2)
View Photos
Griffin Rating
Description: COCKTAIL LOUNGES
Address: 50 Gansevoort Street, New York, New York, United States, 10014
Phone: |
Show more...
|
Web: |
|
Add contact information for Griffin
Add new contacts
Review: Made a reservation with Chris W[redacted] on 9/**/15 for a section for a birthday party. He confirmed it for me originally at $1000.00 "all in" (taxes & gratuity), however that would not cover the bottles that I wanted for the event. He then raised the amount to $1200.00 all-in, after telling him exactly what I wanted to purchase. I also told him that I would like to pay in advance to which he sent over the credit card authorization form, noting that I should complete and return it back with my ID. I did exactly as ordered, however when the party arrived we were charged and threatened by "Erica" from a third party business, that we are to pay $1500.00 plus tax & gratuity and whoever told us the $1200.00 is incorrect. We could not reach Chris at this time. I sent him an email immediately asking him to call. Ultimately, we ended paying in cash over the reserved and agreed upon amount because of their error. Also, my card is showing a pending transaction. I have reached out to Chris on several occasions to obtain the difference back and have not received a response. He only is stating he sees the charge of $1700.00 & will speak to the owner. His consolation is offering me bottles upon returning to the venue, which is ludicrous! It was also stated that these ladies or people of "birthday bottle service" charge over the amounts to make a profit/commission and she should not have done so with us.Desired Settlement: I want my money back (difference in what was reserved vs. what was charged) & any unauthorized transaction on my card. It's their error as he pointed out. I would also like the copy of my receipt.