Mrs*** has never applied for a loan at Griffins Auto Sales, her husband Mr*** did apply for a vehicle loan on 03/30/When Mr*** applied for the loan I advised him that the vehicle he picked out, *** ***, still had to be serviced and inspectedI also advised
him that I could not guarantee the date the vehicle would be ready because when a vehicle is being prepared for inspection we never know what replacement part will be needed or how quickly we are able to get the part shipped to usHe said he understood and I set him up with a tentative appointment for 04/03/at 2p.mI requested that Mr*** call after 2p.mon 04/01/to verify the status of the vehicle.Mrs*** called the morning of 04/02/to see if the vehicle was ready at this time she was advised that we would need a few more daysMrs*** then became belligerent with the secretaryMrs*** also stated she wanted the deal cancelled because they could not wait because they had plans for the weekend and she hung upMrs*** called our office again asking about the vehicleThe secretary explained that if they were not able to wait for us to properly service and inspect the vehicle, we understand if he needed to go elsewhereWhen I came into work later that morning I called Mr*** to explain what was going onMrs*** returned my called and promptly apologized for how she had treated the secretaryAt this time I explained again that the vehicle was not ready and we could not put the vehicle out without it properly being inspectedMrs*** then became belligerent with me and I advised her that I would need to speak with Mr*** and I disconnected the callLater that day Mr*** returned call and I advised him of the status of the vehicle as I did with Mrs***I asked him to let me know by the end of the to wait for the vehicle to be completedMr*** never called to advise us if he did or did not want the vehicleI assumed he went elsewhere to purchase a vehicleIf you have any further questions please feel free to call or mail our office###-###-####
SINCERELY,
WILLIAM W*** GRIFFINS AUTO SALES
Mrs*** has never applied for a loan at Griffins Auto Sales, her husband Mr*** did apply for a vehicle loan on 03/30/When Mr*** applied for the loan I advised him that the vehicle he picked out, *** ***, still had to be serviced and inspectedI also advised
him that I could not guarantee the date the vehicle would be ready because when a vehicle is being prepared for inspection we never know what replacement part will be needed or how quickly we are able to get the part shipped to usHe said he understood and I set him up with a tentative appointment for 04/03/at 2p.mI requested that Mr*** call after 2p.mon 04/01/to verify the status of the vehicle.Mrs*** called the morning of 04/02/to see if the vehicle was ready at this time she was advised that we would need a few more daysMrs*** then became belligerent with the secretaryMrs*** also stated she wanted the deal cancelled because they could not wait because they had plans for the weekend and she hung upMrs*** called our office again asking about the vehicleThe secretary explained that if they were not able to wait for us to properly service and inspect the vehicle, we understand if he needed to go elsewhereWhen I came into work later that morning I called Mr*** to explain what was going onMrs*** returned my called and promptly apologized for how she had treated the secretaryAt this time I explained again that the vehicle was not ready and we could not put the vehicle out without it properly being inspectedMrs*** then became belligerent with me and I advised her that I would need to speak with Mr*** and I disconnected the callLater that day Mr*** returned call and I advised him of the status of the vehicle as I did with Mrs***I asked him to let me know by the end of the to wait for the vehicle to be completedMr*** never called to advise us if he did or did not want the vehicleI assumed he went elsewhere to purchase a vehicleIf you have any further questions please feel free to call or mail our office###-###-####
SINCERELY,
WILLIAM W*** GRIFFINS AUTO SALES