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Griffiths & Seaton PLLC

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Griffiths & Seaton PLLC Reviews (2)

Regarding your mileage complaint please note the followingYou had brought your vehicle into ICC Collision Center on 04/16/for an initial inspection and estimateOn that date we took a photo of your vehicle and your mileage {attached} and your mileage was recorded at on 04/16/
Later that month you brought your vehicle in for repairs on 04/30/2015, we again recorded your mileage at 34763, we also had you sign a repair authorization {attached} on that same visit where your mileage was recorded above your signature at Another form "the mileage form" {attached} was recorded incorectly to reflect the mileage at the time of your estimate 04/this error was correctedWe also took a photo dated 04/that shows the mileage at If not for the clerical error the recording would have been accurate however with back up document {see repair authorization form" and photo you can clearly see that your mileage was in fact at the time of the dorp offThis was also the mialege on your car when you came to pick it up.Regarding your Bluetooth claim I have no answer for you as there is no reason anyone would connect a phone to a customer carsThere is no advantage in doing so and further there would be no advantage to anyone to connect a phone to a vehicle that is not in useI suggest that you take your vehicle to a Volvo Dealer where perhaps they would be able to tell when the phone was added to your systemYour vehicle has software that is capable of recognizing Bluetooth, you may also come by the shop to see if your car connects with a phone hereI am confident that nobody here has connected the phone, I think it may be advantageous to see if the Dealer can tell you when this happened, perhaps that will clear this all up. Finally in regards to your fuel gauge I would suggest that we have the Dealer take a look at your fuel gauge systemThe damage to your vehicle was minor although it is possible that something could be displacedOnce the Dealer determines the issue and if it is related tot he loss or to the repair it would be covered under the policyYou may bring in your vehicle to ICC and we can take it to Volvo for you or you may take it there yourselfKeep in mind until it is determined by a mechanic that it is in fact related to impact or repair there is nothing I can doPlease let me know when you would like to address this concern so that I may assist youSincerely,
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that there is no further steps to take with the issue regarding the business.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

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