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Grifols Biomat USA, INC

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Reviews Grifols Biomat USA, INC

Grifols Biomat USA, INC Reviews (5)

All policies were followed in accordance with company and federal mandates. As a result, donor's program cannot be reinstated per FDA regulationsDetails or any incidents involving said individual cannot be discussed or disclosed with outside organizations due to HIPAA regulations

Hello,
  I have investigated the complaint in question and although I cannot go into specifics with the individual who made the complaint due to HIPPA regulations I can say that the facility did not do anything which would justify such a complaint.
The individual was seen for her...

appointment within 10 minutes of arriving at the center, there was a time stamped 40 + minute delay due the center experiencing a heavy business day.
Nowhere do we advertise a “guaranteed in and out time frame when coming into the business” the appointment time the individual scheduled was met and it is up to the individual to voluntarily commit to the procedure should they feel this procedure is exceeding their expected time frame.  The individual is free to come and go as they wish I cannot stress this enough this process is strictly voluntary.
The individual was compensated correctly for the amount that coincided with her donation frequency just like every other patron at our facility. 
Rick M[redacted]
Assistant Manager
Biomat USA Inc.

The Revdex.com sent a notification to the email [redacted].[redacted]@grifols.com for a complaint filed by a [redacted] in Provo UT against the Biomat USA Provo UT center. The email belongs to Assistant Manager [redacted] of the Biomat USA of Everett WA. The Biomat Everett center...

does not have any record of a [redacted] donating at their center and has had no communication with him. Please have the Revdex.com contact the Grifols Biomat corporate office at 1-323-225-2221 and request to speak to contact Lennie B[redacted] to resolve this matter.Please contact me if you have any further questions.[redacted]Assistant ManagerEverett Biomat425-267-9800

Complaint: [redacted]I am rejecting this response because: In the paperwork I signed for the donor program there was nothing stating that I couldn't participate in a survey for a study. I had nothing to hide by releasing such information, and to request paperwork for such a survey is discriminatory in nature, and infringes upon my 4th amendment rights in regards to privacy. It is intrusive and unlawful act perpetrated by a parasitic corporation that feeds on the poor, and individuals ignorant of their rights and the law.Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: this person was not there. These are blatant lies. This place is run horribly, the staff is incompetent and its a joke. I have always gotten paid for my visits, but these two were insane. I am going to contact the news if they dont fix this, and I strongly believe they will be shut down. Theier business practices are horrible Sincerely,[redacted]

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Address: 8413 Evergreen Way, Everett, Washington, United States, 98208-2613

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