Sign in

Gringo Dave's Irrigation & Landscaping

Sharing is caring! Have something to share about Gringo Dave's Irrigation & Landscaping? Use RevDex to write a review
Reviews Gringo Dave's Irrigation & Landscaping

Gringo Dave's Irrigation & Landscaping Reviews (2)

We have tried numerous times to respond to this complaint and have had no luck with this web site. Regardless, the offer remains, we are happy to send the same technician out to explain the repairs and to remedy the one - and ONLY one - leak that remains the crux of this complaint. What we will not...

do, however, is subject this technician, nor any member of our staff to false accusations, escalating exaggeration and a constant berating by a customer who seems to operate under the belief that if you change your mind enough times you won't have to pay your bill. If future customers want to know the details of this drama, we will be happy to provide them.

Review: I hired Gringo [redacted]'s to do a repair with my sprinkler system. I had hired them before and had a less than satisfactory experience as they left the job undone but was going to give them another chance. I work at a local hospital and told the female co-owner that my daughter ( adult) would be home and show the technician what needed to be done. When I came home after they charged me $513 I turned the system on and there was a geyser with water shooting 15-20 feet in to the air. I was upset that the problem was not fixed after spending all of that money. He had arrived at 8:45 am, left for a long period of time and was parked in front of my house smoking when I came home at 12:55.My two neighbors came out and told me that the tech, [redacted], had left for over and hour and a half and then when he did come back was out front on his phone and smoking cigarettes for at least an hour. They were shocked that I had been charged $335 for labor when he had spent maybe an hour and a half actually working. I was aware there was a $35 fee for them coming out. I am an extremely honest person and was really upset that this had occurred.I contacted Gringo [redacted]'s ( [redacted]) the next day and she said they would check in to it. I also asked her at that time for the owner to give me a call so I could discuss this with him. She said they would send the tech [redacted] out to fix it but I did not want him here as I felt he was dishonest and left things ( he did on the last job as well for over $1000. She told me it was him or no one.The owner [redacted] did call me two days later but I was a t work and told him I was unable to talk for long. He was very aggressive and told me the glue was drying ( I understand that with PVC pipe and fittings) but not charging labor for going to get parts. I also told him my neighbors saw him smoking and on his phone for a good part of the job. I told him I would stop payment on my check if the issues were not addressed. He said he would send [redacted] out but asked for another person - .Desired Settlement: I would like a partial refund. They did cash my check of $513 as I have always paid for work done. I wanted this owner to come out to see why I was upset at both this job and the job last summer which was not complete. He refused and got very angry. He kept insisting his employee was perfect. I have had many different workers come to my house - plumbers, concrete specialists, painters, etc. but have NEVER had a company not fix something that was I paid for when it was their fault.

Business

Response:

We have tried numerous times to respond to this complaint and have had no luck with this web site. Regardless, the offer remains, we are happy to send the same technician out to explain the repairs and to remedy the one - and ONLY one - leak that remains the crux of this complaint. What we will not do, however, is subject this technician, nor any member of our staff to false accusations, escalating exaggeration and a constant berating by a customer who seems to operate under the belief that if you change your mind enough times you won't have to pay your bill. If future customers want to know the details of this drama, we will be happy to provide them.

Consumer

Response:

I am rejecting this response because: This business was paid in full and I have a cancelled check proving I paid - I was charged for an excessive amount of time to get a part and I requested that the owner come out to see the job his technician did. He continuoued to argue that he would ONLY send the technician who had been smoking and texting outside my house for an extended period of time. I would have thought a business owner would have been happy to come and check on their employees work or lack of it. This company lies and as you can see in the response would ONLY have the technician I had a problem with return. That is a poor business practice. The lie that I did not pay can be proved. I paid the entire amount even though I was grossly overcharged.Sincerely, [redacted]

Business

Response:

Frustrated, furious, disgusted, disgruntled. Those are all words that come to mind over this complaint...and those are just the words I'm reserving for you and your sorry excuse for a complaint response system. I have tried to respond to this complaint on two separate occasions, writing a lengthy account of what transpired only to be dumped out of the site as soon as I try to submit the response. I have no more time to fiddle with this ridiculousness!

Check fields!

Write a review of Gringo Dave's Irrigation & Landscaping

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Gringo Dave's Irrigation & Landscaping Rating

Overall satisfaction rating

Description: Landscape Contractors

Address: 5601 Cedars Rd, Redding, California, United States, 96001-4467

Phone:

Show more...

Web:

www.gringodave.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Gringo Dave's Irrigation & Landscaping, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Gringo Dave's Irrigation & Landscaping

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated