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Grini's Bakery Party Store

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Reviews Grini's Bakery Party Store

Grini's Bakery Party Store Reviews (2)

The claimant has been a customer of our business for many years. Our staffs repeated report to management that when the claimant came to the store, she would use foul languages to demean and accuse our bakery in public saying that our products were never good enough to her standards. Our staffs have...

always tolerated it. The claimant brought the decorations to her daughter’s birthday cake. The decoration was a hookah which was partially made of glasses. To be safe, our staff members advised her that it was better not to put the hookah on top of the cake because it will be inconvenient and unsafe to travel with glass pipes on top of cake. It would be very easy to place the decoration on top of the cake when she arrived at her destination. However, she refused to listen. When she was picking up the cake, she was not satisfied with the final product. We explained to her that since she was not satisfied, we are willing to offer her the refund. She left the payment for the cake indicating that she had to have a cake for the birthday. She refused to take the refund and leave the cake so that she can intentionally hurt the reputation of the business although we had tried to accommodate her request and explained to her that her request might be unsafe. Sorry for any inconvenience.

The claimant has been a customer of our business for many years. Our staffs repeated report to management that when the claimant came to the store, she would use foul languages to demean and accuse our bakery in public saying that our...

products were never good enough to her standards. Our staffs have always tolerated it. The claimant brought the decorations to her daughter’s birthday cake. The decoration was a hookah which was partially made of glasses. To be safe, our staff members advised her that it was better not to put the hookah on top of the cake because it will be inconvenient and unsafe to travel with glass pipes on top of cake. It would be very easy to place the decoration on top of the cake when she arrived at her destination. However, she refused to listen. When she was picking up the cake, she was not satisfied with the final product. We explained to her that since she was not satisfied, we are willing to offer her the refund. She left the payment for the cake indicating that she had to have a cake for the birthday. She refused to take the refund and leave the cake so that she can intentionally hurt the reputation of the business although we had tried to accommodate her request and explained to her that her request might be unsafe. Sorry for any inconvenience.

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