Groff Heating & Cooling

Very nice guy! Helped me get this amazing vehicle

Low pressureFlexibleUnderstandingHumanThanks Low pressureFlexibleUnderstandingHumanThanks

My sales experience was very courteous and accommodatingEveryone was very helpful and pleasant to deal with

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I refuse to keep repairing the same issues at the same time every year when it is at the peak of heat in [redacted] Since the 3rd day of purchase I had asked to get a different vehicle because of the engine light coming on the first day I drove it home and it still til this day it is still on I had to go through a big issue when I had to renew my tags just to keep the light off and pass emissionsthis car has several recalls and several major issues that keep coming backif I take the repair again this time I can gaurantee next year one month after the warranty is up again I will be writing to you again that it went outSo at this point I need them to give me another vehicle I dont care if it is the same payment amount I do not want further issues with this cari do not have the time or finances to keep repairing this vehicle any longer enough is enough im quite sure if they were in the same predicament they would of went above and beyond til someone did something for them but apparenty they dont care since it is not happening to them***i need this issue resolved by trade in ASAP ! [redacted] being without air and my daughter red and drenched in sweat is unacceptable this needs to be handled immediately ! Regards, [redacted]

Good morning MR ***my name is Dylan GM for Mark MitsubishiI received a complaint from Revdex.com about spare keysI sincerely apologize for not responding I truly never saw itI have zero issues with reimbursing you for the spare keys you madeI emailed Revdex.com when they said we lost our A+ RATING because of no answerI take pride in our great customer servicePlease email me the invoice for the keys and I will mail a checkIf you may contact Revdex.com and explain that so we remove this un responded answer I would greatly appreciate itAgain this was a simple oversight as I normally receive all Revdex.com correspondence in my email but I never saw this oneThank you for you time Dylan M [redacted] General Manager Mark Mitsubishi Phoenix Phone: ###-###-#### Fax ###-###-#### [redacted] Phoenix AZ Facebook www.markmitsuphoenix.com