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Grooming Cottage

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Review: I took my dog to get groomed and once we got her home noticed a deep gouge in her neck and leg. My wife took her to the vet and the vet stated she could use a stitch but never did stitch it. Her neck took appx 6 weeks to heal. The vet stated that the cuts were consistent with a grooming tool. The vet prescribed anti-biotics. I called the owner of the Grooming Cottage and he said he had no idea how that would have happened there but he would take care of any charges related to this. The owner was very nice when I spoke to him and he said to send him the vet bill once we received it. I sent him the vet bill appx 6 weeks ago and heard nothing. My wife then called him a few weeks later and the owner stated that he sent it to his accountant to pay us but again heard nothing.Desired Settlement: Would like to be refunded $116. This is for the charge for the vet bill and a refund for the grooming.

Consumer

Response:

Please correct the dates: Date of service 9/14/13. Date that I complained to company: 9/17/13. I don't have the exact date of the second call to the groomer but it was the second week of October 2013. The vet bill is attached. We are asking for reimbursement of the vet bill $81.10 and $35 for the grooming service.

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Description: Pet Grooming

Address: 321 Wyoming Ave., Wyoming, Pennsylvania, United States, 18644

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