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Grosse Pointe Urgent Care

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Grosse Pointe Urgent Care Reviews (5)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

I will surely talk to the people that worked that night and get to the bottom of this Did Mr [redacted] talk to any other employees or managers about the situation? He can call me directly or email if he would like [redacted] Operations Manager [redacted]

I have reviewed the complaint with my managers, and we have made a point to re-train our employees on how to address customer complaintsWe do, and always have, given refunds if a customer is unsatisfiedAlthough an attempt was made to offer a resolution, we failed to provide adequate service and
I would like to apologize on behalf of the owners and the Hal's Landing staffThis issue has been addressed individually with the employees involved and generally with the whole staffI appreciate the effort that was made to make us aware of this incident and I would like to offer a Hal's Landing gift card and an opportunity to win back your patronagePlease feel free to contact me directly by calling ***.Sincerely,*** ***Operations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

I will surely talk to the people that worked that night and get to the bottom of this.  Did Mr. [redacted] talk to any other employees or managers about the situation? He can call me directly or email if he would like. [redacted]Operations Manager[redacted]

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