In regards to [redacted] and the Jeep Patriot she purchased on 2/14/We have repaired her vehicle free of chargeThe mentioned issues were covered under Chrysler factory warrantyThe check engine light was a update with Chrysler computer systems and the rust on the subframe was covered under Chrysler's 8/corrosion warrantyMy manager did not handle ***'s complaint properly and my mechanic missed the rustMy mechanic has been fired due to the seriousness of this issueWe apologizeWe have offered [redacted] free oil changes for her troubles after we returned her vehicle to her with all issues fixed and resolved
In regards to [redacted] and the Jeep Patriot she purchased on 2/14/We have repaired her vehicle free of chargeThe mentioned issues were covered under Chrysler factory warrantyThe check engine light was a update with Chrysler computer systems and the rust on the subframe was covered under Chrysler's 8/corrosion warrantyMy manager did not handle ***'s complaint properly and my mechanic missed the rustMy mechanic has been fired due to the seriousness of this issueWe apologizeWe have offered [redacted] free oil changes for her troubles after we returned her vehicle to her with all issues fixed and resolved