Ground Effects

On September 25, MrBurris was notified of the damage to our concrete Between that day and the April 13, date that he mentions in his response he ignored numerous texts and phone calls On a couple of occasions he told my husband he would come over and then he never showed.This gentleman has refused to accept any responsibility for his defective workHe never checked his employees' work, not once Since September 25, we have discovered numerous other problems with his work, including but not limited to poor drainage due to improper elevation of the poured concrete, defective joints in the concrete, damage to our siding, and defectively poured concrete which is permanently ruined because it was sealed when it was wet I was lead to believe the concrete would be sealed on other occasion after it dried, not the same day.Mr [redacted] no longer has an opportunity to cure these problems He will be held accountable for our necessary repairs Mr [redacted] is an irresponsible contractor and should be rated accordingly

To: *** *** From : *** *** Ground Effects LLC Dear Mrs *** , I am writing in response to the letter I have recieved from you in regards to the complaint recieved by *** * *** * *** *** *** ** * *** ** *** whom I have never spoke to other than the day the
contract was writtenMr *** *** had made several complaints over the winter months about a chip in the concreteWe made an attemp to fix the chip Wendsday November , but do to the weather was unable to do soIt was explained to Mr *** at that point that he would be better to wait till spring due to freezing tempatures On April , employees were in route to *** * *** residence when Mr*** informed me no one was home and gate was lockedI messaged him I could send them tommorrow and was told no its too late I messaged him I would like to take the time to fix the chip due to the weather being above freezing and had no responseI still at this point have no problem fixing the chip in Mrs*** concrete if they are willing to let me do soAny questions I can be reached at ###-###-####Thank you Todd * ***

On September 25, 2015 Mr. Burris was notified of the damage to our concrete.  Between that day and the April 13, 2016 date that he mentions in his response he ignored numerous texts and phone calls.  On a couple of occasions he told my husband he would come over and then he never showed.This gentleman has refused to accept any responsibility for his defective work. He never checked his employees' work, not once.  Since September 25, 2015 we have discovered numerous other problems with his work, including but not limited to poor drainage due to improper elevation of the poured concrete, defective joints in the concrete, damage to our siding, and defectively poured concrete which is permanently ruined because it was sealed when it was wet.  I was lead to believe the concrete would be sealed on other occasion after it dried, not the same day.Mr. [redacted] no longer has an opportunity to cure these problems.  He will be held accountable for our necessary repairs.  Mr. [redacted] is an irresponsible contractor and should be rated accordingly.

Review: We had a contract to lay cement. During the process the company damaged our existing patio and has refused to repair the damage, despite repeated requests. The owner has lied on occasion and said he would fix it, but most of the time he is non-responsive. The damage is obvious. They should have never left the job without repairing it.Desired Settlement: Repair the damage. Or pay for someone else to repair it.

Business

Response:

To: [redacted] From : [redacted] Ground Effects LLC Dear Mrs [redacted] , I am writing in response to the letter I have recieved from you in regards to the complaint recieved by [redacted] whom I have never spoke to other than the day the contract was written. Mr [redacted] had made several complaints over the winter months about a chip in the concrete. We made an attemp to fix the chip Wendsday November 16 , 2015 but do to the weather was unable to do so. It was explained to Mr [redacted] at that point that he would be better to wait till spring due to freezing tempatures . On April 13 , 2016 employees were in route to [redacted] residence when Mr. [redacted] informed me no one was home and gate was locked. I messaged him I could send them tommorrow and was told no its too late . I messaged him I would like to take the time to fix the chip due to the weather being above freezing and had no response. I still at this point have no problem fixing the chip in Mrs. [redacted] concrete if they are willing to let me do so. Any questions I can be reached at ###-###-####. Thank you Todd [redacted]

Consumer

Response:

On September 25, 2015 Mr. Burris was notified of the damage to our concrete. Between that day and the April 13, 2016 date that he mentions in his response he ignored numerous texts and phone calls. On a couple of occasions he told my husband he would come over and then he never showed.This gentleman has refused to accept any responsibility for his defective work. He never checked his employees' work, not once. Since September 25, 2015 we have discovered numerous other problems with his work, including but not limited to poor drainage due to improper elevation of the poured concrete, defective joints in the concrete, damage to our siding, and defectively poured concrete which is permanently ruined because it was sealed when it was wet. I was lead to believe the concrete would be sealed on other occasion after it dried, not the same day.Mr. [redacted] no longer has an opportunity to cure these problems. He will be held accountable for our necessary repairs. Mr. [redacted] is an irresponsible contractor and should be rated accordingly.