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Ground FX East

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Ground FX East Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below We reject the business answer because of the following: James K [redacted] did not complete his job James K [redacted] made us loose money and time because of his incompetenceWe lost time because of the days off I had to take from my job in order to be home and he did not show up, with last minute cancelation and delay to responding to messagesWe had to wait to be reimbursedWe gave him a check for the moneyJames K [redacted] made us wait to give us OUR money backWe had to hire another company to finish the job, thus loosing more time and moneyJames K [redacted] charged us $( in his invoice he shows $ for the rental) for the equipm [redacted] rental he usedWe paid him the moneyUltimately James K [redacted] wants more money and is sending monthly invoices with late fee because as he said, he “is reverting to the original invoice” of $instead of $ See exchanged messages with James K [redacted] and pictures of the shrubs that were left in our backyard, their height and the shrubs that were planted and how the job was left unfinishedAlso find the monthly invoices is sending with the late fee, and the letter we received from him showing that he is changing his mind about the amount he wants to charge us Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
We reject the business answer because of the following: James K*** did not complete his job James K*** made us loose money and time because of his incompetenceWe lost time because of the days off I had to take from my job in order to be home and he did not show up, with last minute cancelation and delay to responding to messagesWe had to wait to be reimbursedWe gave him a check for the moneyJames K*** made us wait to give us OUR money backWe had to hire another company to finish the job, thus loosing more time and moneyJames K*** charged us $( in his invoice he shows $ for the rental) for the equipm*** rental he usedWe paid him the moneyUltimately James K*** wants more money and is sending monthly invoices with late fee because as he said, he “is reverting to the original invoice” of $instead of $134.30. See exchanged messages with James K*** and pictures of the shrubs that were left in our backyard, their height and the shrubs that were planted and how the job was left unfinishedAlso find the monthly invoices is sending with the late fee, and the letter we received from him showing that he is changing his mind about the amount he wants to charge us
Regards,
*** ***

As per Mr*** original agreement, he can request additional work and that work will be billed separately from his Lawn maintenanceIf he would like out of the signed agreement he must remit any payments doAlso all of his previous invoices were paid late (multiple months late) and I was
polite enough to not impose a late fee on thoseLastly I purchased the shrubs from one of the locations he mentioned, I Purchased the trees he requestedIt was not my fault he did not approve of them, so I returned themThen sent him a partial invoice for time spent, rental, and delivery and pickup of the treesI verbally told him he would be receiving a partial bill for the partial work I completed, and he was understanding about it

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
We reject the business answer because of the following: 1. James K[redacted] did not complete his job 2. James K[redacted] made us loose money and time because of his incompetence. We lost time because of the days off I had to take from my job in order to be home and he did not show up, with last minute cancelation and delay to responding to messages. 3. We had to wait to be reimbursed. We gave him a check for the money. James K[redacted] made us wait to give us OUR money back. 4. We had to hire another company to finish the job, thus loosing more time and money. 5. James K[redacted] charged us $134.30 ( in his invoice he shows $ 150.00 for the rental) for the equipm[redacted] rental he used. We paid him the money. 6. Ultimately James K[redacted] wants more money and is sending monthly invoices with late fee because as he said, he “is reverting to the original invoice” of $399.60 instead of $134.30.   See  exchanged messages with James K[redacted] and pictures of the shrubs that were left in our backyard, their height  and the 3 shrubs that were planted and how the job was left unfinished. Also find the monthly invoices is sending with the late fee, and the letter we received from him showing that he is changing his mind about the amount he wants to charge us.
Regards,
[redacted]

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