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Grower Direct Fresh Cut Flowers (Albert St)

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Reviews Grower Direct Fresh Cut Flowers (Albert St)

Grower Direct Fresh Cut Flowers (Albert St) Reviews (3)

Went online and ordered a sizeable Christmas arrangement for friends of ours. I gave the name, address and phone number of the recipients, along with the specific instruction to call prior to delivery. The plan was to ensure the arrangement didn't end up frozen to the front step.

Oh, and I also included what I thought was a lovely sentiment - provided by your site and scheduled for inclusion in the arrangement.

Today, I spoke to our friends and found out that while yes, they received the flowers -
1) They had no idea who the flowers were from
2) Nobody from Grower Direct called the house
3) The delivery driver told them a)no card, b)no name on flowers

We

We're more than a little disappointed, as we used to purchase flowers more often than once or twice a year at Grower Direct.

Went online and ordered a sizeable Christmas arrangement for friends of ours. To ensure the arrangement could be delivered, I gave noted the name and phone number of the recipients. I also included what I thought was a lovely sentiment - provided by your site.

Today, I spoke to our friends and found out that while yes, they received the flowers - they had no idea who they were from AND they did not receive a call from Grower Direct.

We're more than a little disappointed, as we used to purchase flowers more often than once or twice a year at Grower Direct.

Complaint[redacted]On December 17th I ordered a fruit/cheese basket from [redacted] in Victoria to be wired for delivery to an address in Regina. The value of the product to be included was to be $75.00. What was delivered was 2 bananas, 2 oranges, 2 kiwi, 2 pears, 2 apples and a very small wheel of cheese in a poorly wrapped, cheap basket. I have a picture of this basket and I sent it to [redacted] where I had placed the order. They were aghast at what was delivered. The woman that helped me ([redacted]) at [redacted] spoke to the owner of Grower Direct who claimed there were other products in the basket, but the picture does not lie...they were not included. Grower Direct refused to replace the basket as ordered and instead sent out a poinsettia. NOT what I wanted as a gift for an elderly couple! Desired SettlementI would like this basket replaced with $75.00 worth of quality product (not bruised fruit!) or a refund issued.

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Description: Florists - Retail

Address: 347 Albert Street, Regina, Saskatchewan, Canada, S4R 2N6

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