I am rejecting this response because: The Company is lying about contacting me on two separate occasions and leaving vm's to call them backI NEVER received any phone calls from the CompanyThe reason I finally called the Company was to complain that I never received any decision on my applicationHow was I to know that my application was processed ? When I finally called very upset I spoke to a property manager ( a male) and this property manager even told me that they are just used to applicants calling in and asking about their application and as to whether they were approved or deniedThis property manager even told me that they do not always call the applicants back to let them know if they were approved or denied because they are used to the applicants just calling in and asking about their applicationI told him that I expected a phone call or a notice of action sent via mail or an emailI expected something to be given to me as I believe all business's have the responsibility to inform their clients of their applicationThis is a business! I am not complaining that I was denied because I understand their decision but I am complaining that I was NEVER informed about my application and I paid for this serviceMy voice mail to the company from my recent calling which the company should have saved specifically stated that I wanted my money back because I NEVER heard from them about my application and if it was even processedI still want my money to be refunded due to the way this business handled the situation
To whom it may concern,This particular applicant did not meet our minimum requirementsto rent one of our rental properties. The applicant had a very derogatory payment history showing on theircredit report that did not reflect any consistent payment recordThis particularproperty was under
renovation and was not being show until deemed safe foranybody that enteredThis applicant was phoned on two separate occasions andleft message to contact our office but the calls were not returned or message werenot left on our phone system
I am rejecting this response because: The Company is lying about contacting me on two separate occasions and leaving vm's to call them back. I NEVER received any phone calls from the Company. The reason I finally called the Company was to complain that I never received any decision on my application. How was I to know that my application was processed ? When I finally called very upset I spoke to a property manager ( a male) and this property manager even told me that they are just used to applicants calling in and asking about their application and as to whether they were approved or denied. This property manager even told me that they do not always call the applicants back to let them know if they were approved or denied because they are used to the applicants just calling in and asking about their application. I told him that I expected a phone call or a notice of action sent via mail or an email. I expected something to be given to me as I believe all business's have the responsibility to inform their clients of their application. This is a business! I am not complaining that I was denied because I understand their decision but I am complaining that I was NEVER informed about my application and I paid for this service. My voice mail to the company from my recent calling which the company should have saved specifically stated that I wanted my money back because I NEVER heard from them about my application and if it was even processed. I still want my money to be refunded due to the way this business handled the situation.
I am rejecting this response because: The Company is lying about contacting me on two separate occasions and leaving vm's to call them backI NEVER received any phone calls from the CompanyThe reason I finally called the Company was to complain that I never received any decision on my applicationHow was I to know that my application was processed ? When I finally called very upset I spoke to a property manager ( a male) and this property manager even told me that they are just used to applicants calling in and asking about their application and as to whether they were approved or deniedThis property manager even told me that they do not always call the applicants back to let them know if they were approved or denied because they are used to the applicants just calling in and asking about their applicationI told him that I expected a phone call or a notice of action sent via mail or an emailI expected something to be given to me as I believe all business's have the responsibility to inform their clients of their applicationThis is a business! I am not complaining that I was denied because I understand their decision but I am complaining that I was NEVER informed about my application and I paid for this serviceMy voice mail to the company from my recent calling which the company should have saved specifically stated that I wanted my money back because I NEVER heard from them about my application and if it was even processedI still want my money to be refunded due to the way this business handled the situation
To whom it may concern,This particular applicant did not meet our minimum requirementsto rent one of our rental properties. The applicant had a very derogatory payment history showing on theircredit report that did not reflect any consistent payment recordThis particularproperty was under
renovation and was not being show until deemed safe foranybody that enteredThis applicant was phoned on two separate occasions andleft message to contact our office but the calls were not returned or message werenot left on our phone system
I am rejecting this response because: The Company is lying about contacting me on two separate occasions and leaving vm's to call them back. I NEVER received any phone calls from the Company. The reason I finally called the Company was to complain that I never received any decision on my application. How was I to know that my application was processed ? When I finally called very upset I spoke to a property manager ( a male) and this property manager even told me that they are just used to applicants calling in and asking about their application and as to whether they were approved or denied. This property manager even told me that they do not always call the applicants back to let them know if they were approved or denied because they are used to the applicants just calling in and asking about their application. I told him that I expected a phone call or a notice of action sent via mail or an email. I expected something to be given to me as I believe all business's have the responsibility to inform their clients of their application. This is a business! I am not complaining that I was denied because I understand their decision but I am complaining that I was NEVER informed about my application and I paid for this service. My voice mail to the company from my recent calling which the company should have saved specifically stated that I wanted my money back because I NEVER heard from them about my application and if it was even processed. I still want my money to be refunded due to the way this business handled the situation.