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Grupo Nadro

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Reviews Grupo Nadro

Grupo Nadro Reviews (6)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Their prompt response was greatly appreciated I would like to also thank the Bureau for facilitating this resolution Sincerely, [redacted] - [redacted]

Aloha, Did some quick investigating and this is what we have found Both letters were received by Non-Stop Travel and given to booking agent, [redacted] as they were received Letter dated 11/21/was filed away in errorLetter dated, 12/23/was filed in agent's "pending file" As the owner of Non-Stop Travel, I am very sorry and upset for the lack of action on our agent's part A refund check for $1,payable to [redacted] - [redacted] will be mailed out today, 1/18/by regular mail.Further, we will put into place measures to prevent this from happening in the futureMy sincerest apology for this entire incident.Gene YM***, Vice President, Non-Stop Travel - (808) 441-or Mobile (808) 372-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Their prompt response was greatly appreciated. I would like to also thank the Bureau for facilitating this resolution
Sincerely,
*** ***-***

Aloha, Did some quick investigating and this is what we have found. Both letters were received by Non-Stop Travel and given to booking agent, *** *** as they were received. Letter dated 11/21/was filed away in errorLetter dated, 12/23/was filed in agent's "pending
file". As the owner of Non-Stop Travel, I am very sorry and upset for the lack of action on our agent's part. A refund check for $1,payable to *** ***-*** will be mailed out today, 1/18/by regular mail.Further, we will put into place measures to prevent this from happening in the future. My sincerest apology for this entire incident.Gene YM***, Vice President, Non-Stop Travel - (808) 441-or Mobile (808) 372-9073

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Their prompt response was greatly appreciated.  I would like to also thank the Bureau for facilitating this resolution.
Sincerely,
[redacted]

Aloha, Did some quick investigating and this is what we have found.  Both letters were received by Non-Stop Travel and given to booking agent, [redacted] as they were received.  Letter dated 11/21/16 was filed away in error. Letter dated, 12/23/16 was filed in agent's "pending...

file".  As the owner of Non-Stop Travel, I am very sorry and upset for the lack of action on our agent's part.  A refund check for $1,000.00 payable to [redacted] will be mailed out today, 1/18/17 by regular mail.Further, we will put into place measures to prevent this from happening in the future. My sincerest apology for this entire incident.Gene Y. M[redacted], Vice President, Non-Stop Travel - (808) 441-2488 or Mobile (808) 372-9073

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