Gryphon Tax and Accounting Services

Review: I dropped off my income taxes to Gryphon Tax and Accounting Services in the very beginning of April. Towards the end of April I called regarding the status of my tax return. They told me a extension was "probably filed" and they will be completed shortly. I called in mid-May again for the status of my tax return. They told me they would be finished by the end of the week. I called at the end of the week and no one answered. I have called and called ever since and I yet had the opportunity to talk to a human. I have left multiple messages with my name, phone number and reason for calling and have yet to get a returned phone call. I have left work early to stop during business hours and no one is in the office. It is now June 25th and I do not know the status of my income taxes nor can I get anyone from Gryphon Tax and Accounting Services to return my phone call or answer the door.Desired Settlement: I would either like my taxes to be filed in a timely manner or I would like all my information back so I can go elsewhere. I would like Gryphon Tax and Accounting Services to discount the services, if filed, and pay for any lost return due to penalties acquired from their neglect.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,