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Gtek Info Solutions LLC.

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Reviews Gtek Info Solutions LLC.

Gtek Info Solutions LLC. Reviews (8)

I am rejecting this response because: I really want that refundI was sick and lost track of things

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I reviewed the response made by the business in reference to complaint ID 12474011, and find the resolution is satisfactory to meI finally received the check in the mail. GTEK made it very difficult to resolve the issue that I had to resort to the Revdex.com in OhioTheir customer service was very poor always giving me the run around. Regards,

It was my mistake to call them in the first place I AM SATISFIIED THAT YOU HELPED ME TO GET A RETURN OF $FROM GTEK INFO SOLUTIONSI learned a lot from this experience.Thank you for your help

We need either the date her card was charged, or her account number to find her in our billing files

Hi, We have already submitted all the documents as the proof of purchase and services providedFor further assistance customer needs to contact us. Thanks,Support TeamGtek Info Solutions LLC

Hi, We have already cancelled the order and refunded full amount to the customerIt might take 3-business days from the bank side to credit the amount back to the customer. Thanks,Billing TeamRowan,ManagerGtek Info Solutions LLC

Hi There, We have already issued a check to the customer's address. She should be getting it in normal business days as per mailing procedure.NOTE: This happened because the product was sold on a incompatible system. Thanks,Billing TeamGtek

Hi, This is in reply to the complaint raised by [redacted] about charging done from her card. She has filled all the information herself and purchased our services via our shopping cart on her computer and authorized the charges. This transaction of $599.98 was done on 3rd...

March’17.This is to provide more information, after the repair of his devices, she checked and confirmed that everything is working fine. She has also provided us positive feeback about the work done.We have refund policy that was discussed with the customer so if she was not satisfied with the services or problem reoccurred, she should have called us within 7 days. We have provided her company toll free number (1-844-564-9252) and customer ID (Gtek[redacted]) to reach us and get assistance for her IT needs. We also provided her our support email address () to write us email in case of any assistance. Therefore, the complaint raised by the customer is not true. This is legitimate transaction done by the customer herself. We are inclosing signed service agreement copy & Customer feedback copy for reference. Customer can still call us for refund or service cancellation. Sales & Support TeamGtek Info Solutions LLC

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Address: 9370 Tartan Ridge Blvd, Dublin, Ohio, United States, 43017

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