Our Customer Support team has been working diligently to assist this customerBased on her model number phone and software version she isn't able to properly use our applicationWe have canceled her subscription with us and have processed a complete refundA copy of the receipt was emailed to her on 3/8/We also have emailed the customer to let her know that her refund has been processed
Customer was subscribed to a monthly plan costing $per month in AprilShe asked for a credit and was given months freeShe then cancelled her subscription at the end of the seven monthsCustomer did not respond to emails from Guard Llama managementWe have emails showing we reached out o
her and asked her to call *** ***
Our Customer Support team has been working diligently to assist this customer. Based on her model number phone and software version she isn't able to properly use our application. We have canceled her subscription with us and have processed a complete refund. A copy of the receipt was emailed to her...
on 3/8/2018. We also have emailed the customer to let her know that her refund has been processed.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Erin [redacted]
Our Customer Support team has been working diligently to assist this customerBased on her model number phone and software version she isn't able to properly use our applicationWe have canceled her subscription with us and have processed a complete refundA copy of the receipt was emailed to her on 3/8/We also have emailed the customer to let her know that her refund has been processed
Customer was subscribed to a monthly plan costing $per month in AprilShe asked for a credit and was given months freeShe then cancelled her subscription at the end of the seven monthsCustomer did not respond to emails from Guard Llama managementWe have emails showing we reached out o
her and asked her to call *** ***
Our Customer Support team has been working diligently to assist this customer. Based on her model number phone and software version she isn't able to properly use our application. We have canceled her subscription with us and have processed a complete refund. A copy of the receipt was emailed to her...
on 3/8/2018. We also have emailed the customer to let her know that her refund has been processed.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Erin [redacted]